Registration & Scheduler PRN

HonorHealth•Phoenix, AZ

9d•Onsite

About The Position

This is a PRN (as needed) role to cover the Peoria, Avondale, and West Union Hills area. HonorHealth is a nonprofit healthcare system with a culture built on warmth and neighborly kindness, dedicated to caring for the health and well-being of people and communities across the greater Phoenix area.

Requirements

High School Diploma or GED Required
1 year of experience in a healthcare-related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting.
Fingerprint Clearance Card (FPC) - Certificate, Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required

Nice To Haves

2 years of experience in a healthcare-related field, including scheduling and registration experience, or Patient Access, Outpatient Medical Imaging, Medical scheduling or closely related experience.
Basic Cardiac Life Support (BCLS) - Certification, Preferred

Responsibilities

Acts as the first point of contact for all customers.
Organizes and facilitates clerical administrative duties of the department.
Performs a variety of cross-functional clerical and patient support duties including telephone, registration, scheduling, and data entry related to the department.
Responsible for patient chart maintenance and communication with physicians' offices.
Greets and communicates with customers.
Answers telephone calls and responds to voice mail messages, directing information to the appropriate individual.
Orients patients to the department with directions and instructions.
Receives and transfers incoming calls.
Generates reports and retrieves images from the PACS system.
Assists in maintaining efficient patient workflow.
Maintains all records and ensures dissemination of files to designated/requesting parties.
Ensures patients are appropriately prepared for their exam.
Transports patients when necessary.
Assists Supervisor, Radiologist, and/or Technologists within the scope of the position as directed.
Performs a variety of scheduling for procedures, including initial and follow-up appointments.
Tracks no-shows, documents in the appropriate system, and communicates with physicians if applicable.
Provides schedules in a directed format to staff as needed.
Performs a variety of registration duties, including providing initial registration information, creating/choosing appropriate electronic records, gathering signatures, and medical authorization/referral coordination and/or financial responsibility.
Completes daily data entry and scanning of patient registration information.
Obtains authorization from insurance companies as applicable.
Collects co-pays and payments required for procedures.
Completes and submits daily deposits and/or billing as applicable.
Completes patient chart process in accordance with HIPAA and maintains with appropriate information.
Communicates with applicable insurance carriers and hospital billing for authorization updates.
Ensures appropriate chart information is forwarded to medical records as applicable.
Views email on a daily basis and provides supervisor with appropriate information and memorandums.
Maintains inventory of office supplies/forms and places orders as required.
Performs other duties as assigned.