Registration Representative

Woburn Hospital • Goshen, IN

18h • Onsite

About The Position

Reporting to the Director of Patient Access, this position is responsible for regularly registering or pre-registering multiple registration types with accuracy and timeliness. This includes accurately obtaining complete demographic, financial information, and appropriate authorization and obtaining necessary signatures on all required documents and insurance forms. This position must review incoming information on orders, authorizations, and insurance cards and determine if the information received is complete and accurate. This position obtains verification of insurance benefits and runs payment estimate for service. This position is then responsible for determining how much money to collect from the patient and communicating the potential financial responsibility, explaining estimate and collection on accounts with patient portion due. The position promotes good public relations, extending a positive, cooperative and supportive service to patients, families and fellow Colleagues.

Requirements

• High school graduate or the equivalent.
• Knowledge of current computer technology.
• Previous customer service experience.

Nice To Haves

• Courses or training in a healthcare-related field.
• Certification in a Patient Access related area.
• 2+ years of job-related experience in a healthcare-related field.

Responsibilities

• Regularly registering or pre-registering multiple registration types with accuracy and timeliness.
• Accurately obtaining complete demographic, financial information, and appropriate authorization.
• Obtaining necessary signatures on all required documents and insurance forms.
• Reviewing incoming information on orders, authorizations, and insurance cards to determine completeness and accuracy.
• Obtaining verification of insurance benefits and running payment estimates for services.
• Determining the amount of money to collect from the patient.
• Communicating potential financial responsibility to patients.
• Explaining estimates and collections on accounts with a patient portion due.
• Promoting good public relations by extending positive, cooperative, and supportive service to patients, families, and colleagues.

Benefits

• Tuition assistance for continuing education
• Competitive pay
• Health benefits
• Paid time off
• Child care reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED