Registration & Records Generalist

Aims Local College DistrictGreeley, CO
Onsite

About The Position

This position supports the organization through work in a variety of student services areas, which may include activities related to registration and records. Ensuring compliance with federal, state, and accreditation regulations. Serves as a lead for student registration processes, including but not limited to student registration troubleshooting, processing of necessary registration & records data changes in compliance with Aims policies and procedures. Coordinates with academic units related to transfer course equivalencies. Serves as a point of contact for internal and external stakeholders related to registration and records processes. Assists the Registration & Records leadership team in identifying, developing, and delivering training related to College policy and procedure, federal and state regulations, and registration and records functions. Supports Registration & Records with special projects, student information system testing, and interpretation of policies, procedures and other regulations.

Requirements

  • Bachelor’s degree in Higher Education, Business Administration, or other related field; plus three (3) years of experience in a Registrar, Records, or related office, or other related experience, or an equivalent combination of education and/or work experience.
  • Working knowledge of student records processes, grading, awarding of degrees, and degree audit systems.
  • Experience with student information systems and Microsoft Office programs.

Nice To Haves

  • In-Depth registration & records experience

Responsibilities

  • Provide quality, student-focused service and engage in continuous quality improvement.
  • Work collaboratively with staff and faculty in support of R&R-related strategic initiatives.
  • Respond to a variety of questions from students, staff, faculty, administrators, and the college community.
  • Resolve student concerns based on applicable policies, procedures, and processes as they apply to R&R.
  • Input, update, and retrieve information from the Student Information Systems.
  • Educate and assist students on the use of Aims web services.
  • Support students through connection, entry, progression, and completion of processes.
  • Assist with processing using critical thinking and problem-solving to resolve issues.
  • Refer students to other offices and resources as necessary.
  • Maintain currency on R&R and general college student services information by attending meetings, training, and independent research.
  • Determine accreditation of transfer institution and the transferability of transcripted coursework.
  • Articulate transfer coursework from outside educational institutions as well as from appropriate examinations such as CLEP or Advanced Placement.
  • Coordinate with academic department chairs and program directors as needed to determine course equivalencies.
  • Communicate transfer evaluation results to students in a timely manner.
  • Monitor processes for adherence to deadlines, procedures, accuracy, and consistency in data entry.
  • Troubleshoot and help with problems related to transfer evaluation.
  • In coordination with the Registration & Transfer Evaluation Coordinator, develop and deliver training sessions to include all aspects of the process.
  • Provide updated and additional training as needed.
  • Assist with questions of transfer valuation as they relate to legislative and accreditation requirements and college policies and procedures.
  • Research and resolve concerns with student data.
  • Monitor and ensure compliance with legislative requirements, such as FERPA.
  • Serve as a contact for the redesign of high school programs and related forms.
  • Assist students, faculty, staff, and alumni with all aspects of Registration & Records.
  • Assist with special projects as assigned by the Registrar, Assistant Registrar, and Registration & Transfer Evaluation Coordinator.
  • Assist in testing of the ERP System and any other third-party systems associated with the Registration & Records office.
  • Other Duties as Assigned

Benefits

  • 100% employer provided medical & dental coverage employees (employee only option)
  • 85% employer provided medical & dental coverage for employee's spouse and/or family
  • Voluntary vision insurance
  • Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days)
  • 17 paid holidays and 3 personal days each year
  • Summer schedule: 4-day work week - Fridays Off
  • Employer paid long-term disability and life insurance premiums
  • Tuition waiver & reimbursement for employees
  • Tuition waiver for dependents
  • PERA employer
  • Additional supplemental benefits & retirement programs available
  • Access to the PERC (Aims gym) for employee & one guest
  • Free parking on all campuses
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