Registration Integrity Specialist

Kindred HealthcareWatertown, WI
Onsite

About The Position

This is a PART-TIME position working in Emergency Department registration, 1400 to 2000, 4 days per week. The Clerical Specialist – Physician Services provides administrative, clerical, and customer service support to ensure efficient operation of physician services within the hospital or clinic setting. This role includes responsibilities such as managing correspondence, maintaining files and records, scheduling, and handling basic accounting functions. The Clerical Specialist serves as the first point of contact for patients and visitors and contributes to maintaining a professional and welcoming environment.

Requirements

  • Critical thinking and ability to work independently with minimal supervision.
  • Strong communication and customer service skills.
  • Proficiency in medical office software and working knowledge of ICD and CPT terminology.
  • Typing or data entry proficiency at 35 words per minute.
  • Excellent grammar, spelling, punctuation, and understanding of business office procedures.
  • Ability to read, comprehend, and follow oral and written instructions.
  • Ability to exercise good judgment and discretion.
  • Requires manual dexterity, eyesight correctable to 20/20, and normal hearing range.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of experience in a medical office or physician practice environment preferred.

Responsibilities

  • Prepares statistical reports and general correspondence.
  • Performs clerical tasks including sending and receiving mail, maintaining filing systems, photocopying, scanning, and faxing.
  • Greets visitors, communicates with patients and providers, and directs them appropriately.
  • Places, answers, and routes phone calls; takes and distributes messages.
  • Organizes, schedules, and coordinates meetings and appointments.
  • Maintains cleanliness and organization of the office space; monitors and orders office supplies.
  • Responds to information requests by reviewing files and records and handling inquiries.
  • Coordinates workflow and maintains records of office activities.
  • Assists with basic accounting functions such as invoice review, deposit preparation, and petty cash handling.
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