Registration Discharge Scheduler

Tri-City Cardiology Consultants Pc•Gold Canyon, AZ

7d•Hybrid

About The Position

Tri-City Cardiology is seeking a customer service-oriented professional to join their dynamic Front Office/Discharge Scheduling team. This position provides front office support by greeting and registering patients, providing financial information and support, and verifying demographic information. It also offers comprehensive discharge services to ensure care plans and physician orders are scheduled and carried out. The role is based in Gold Canyon with occasional travel to other East Valley locations (Gilbert and East Mesa).

Requirements

One year of front office medical receptionist experience
High school diploma or GED
40 wpm typing
Knowledge of basic computer and math skills
Demonstrated critical thinking ability in order to resolve problems and carry out instructions
Ability to multi-task
Excellent verbal communication skills in an effective, clear, calm, friendly and professional manner
Ability to effectively communicate to all internal and external customers
Manages tasks in a timely fashion
Ability to read and interpret documents

Nice To Haves

Previous medical scheduling preferred
One year of cash handling experience preferred

Responsibilities

Verifies and updates all demographic and insurance information on patients in Practice Management (PM).
Scans all insurance cards, pharmacy cards and drivers licenses into the appropriate accounts in Practice Management (PM).
Ensures Privacy Notices and yearly updates are completed and signed on every patient.
Explains TCC's financial policy and Forms Fees to patients.
Ensures that patient signs the financial policy and completion of Forms paperwork.
Discusses the patients financial responsibility, including co-pays, coinsurance, deductibles, Forms Fees and payment needed at time of visit.
Attempts to collect co-pays, coinsurance, deductibles, deposits, and/or past due balances.
Reconciles cash bag and prepares and reconciles the daily deposit.
Schedules patient appointments for testing both internally and externally per physicians orders.
Schedules follow up appointments or referrals to other specialists per physicians order.
Completes lab and radiology requisitions/orders and tasks for authorization appropriately.
Creates new patient charts and scheduling for walk-in New Patients.
Prints patient appointment reminders, clinical summaries, and reviews all TCC scheduling, policies, cancellation notices and testing instructions.
Verifies appropriate diagnosis for Testing from the chart.
Enrolls patients in the Patient Portal if not already registered.
Works various task buckets for scheduling and completes scheduling tasks.