Registration/Discharge Associate - Per Diem

Community Health Care•Wildwood, NJ

7d•Onsite

About The Position

The Registration/Discharge Associate is responsible for the efficient and orderly registration of patients by ensuring accurate patient information is collected and that patients receive an optimum level of professionalism and office experience. This role is crucial in maintaining the organization's mission to improve lives by providing convenient, comprehensive, high-quality healthcare.

Requirements

High school diploma or equivalent.
Minimum two years receptionist/cashier or other related experience/business school training.
Hospital/Medical/Office/Medical terminology preferred.
Ability to read, write legibly and comprehend the written and spoken word in English.
Basic computer literacy and ability to effectively learn new software programs required.
Typing (45wpm).
Data entry.
Telephone answering etiquette.
Use of copy machine.
Must be physically able to sit for long periods of time, light standing and/or walking.

Nice To Haves

Hospital/Medical/Office/Medical terminology

Responsibilities

Registers patients for services, entering and verifying all patient demographics and billing information at time of check in.
Assist patients with navigating the kiosk registration process.
Provides excellent customer service skills; greets patients politely and promptly whether over the phone or in person.
Must portray a positive, courteous, and professional manner to patients, families, visitors, co-workers and physicians.
Responsible for insurance verification of patients.
Collect co-pays.
Obtains necessary patient information and documents, signatures of consent for treatment, release of information and other CCHN forms and scans to computer.
Direct patients to relevant areas of building.
Task messages to nurses.
Sends faxes, retrieves, and routes incoming faxes.
Understands the organizations financial assistance policy and refers uninsured patients to access to care counselors.
Must be flexible with the willingness to work different shifts.
Maintains strict confidentiality regarding knowledge of all patient information (HIPAA), staff and confidential facility business.
Must recognize the importance this position plays in the community and must convey a caring and professional image in all interaction.
Ability to remain calm, professional, and focused on performing multiple tasks with many interruptions in a high stress, fast paced environment.
Keep areas clean and organized.
Follow CCHN policies and practices.

Benefits

Comprehensive medical, dental, and vision insurance
Paid time off (vacation, sick leave, and holidays)
401(k) retirement plan with employer matching
Incentive program
Life and disability insurance
Continuing education and professional development opportunities
Flexible Spending Accounts (FSA)
Tuition reimbursement
Reimbursement for licensure and certifications
Reimbursement for CPR
Discounted services
Employee recognition programs
Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
Pension plan
Cancer insurance policies
Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
AAA membership (discounted rates)
BJ’s Wholesale Club membership (discounted rates)
Direct deposit
Childcare reimbursement program
Intersite travel reimbursement