Registration Clerk

TriState Health • Clarkston, WA

19h • $39,520 - $61,568 • Onsite

About The Position

The TriState Health Registration Clerk is responsible for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to pre-register and admit inpatients and/or outpatients. The position compiles and inputs statistical information into appropriate hospital systems, screens and routes hospital phone calls, verifies insurance and identity of patients. Excellent customer service skills a must. May work under stressful circumstances at times. Must meet established attendance standards and adhere to hospital/department dress code, including wearing ID badge. May be required to work weekdays and/or weekends, evenings and/or night shifts and may be required to work on religious and/or legal holidays.

Requirements

• High school diploma or equivalency (GED) required.
• Experience with general office equipment; fax, telephone, copy machine, computer required.
• Ability to type and use telephone.
• Excellent computer skills and the ability to adapt to various programs/systems.

Nice To Haves

• Medical terminology and previous healthcare experience preferred.
• 1 to 2 years customer service experience preferred.
• Strong organizational skills and ability to prioritize tasks.
• Ability to assess and observe patients.
• Ability to communicate face to face and via telephone with patients, families, physicians and co-workers.
• Working knowledge of medical terminology.
• Ability to identify and solve problems independently.

Responsibilities

• Coordinate an effective, efficient admission process for all patients.
• Receive referrals, gather and verify pertinent information.
• Complete necessary procedures to pre-register and admit inpatients and/or outpatients.
• Compile and input statistical information into appropriate hospital systems.
• Screen and route hospital phone calls.
• Verify insurance and identity of patients.
• Meet established attendance standards.
• Adhere to hospital/department dress code, including wearing ID badge.

Benefits

• Paid Time Off
• Paid Sick Leave
• Medical, Vision, and Dental
• Retirement 403(b) with matching contributions
• Life Insurance
• Employee Assistance Program
• Flexible Health Spending Account and Dependent Care Spending Account
• Tuition Reimbursement
• Employee Wellness Program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED