Registration/Charge Entry Specialist

Omega Healthcare Solutions•Boca Raton, FL

7d•$16 - $23•Remote

About The Position

Under limited supervision the Registration/Charge Entry Specialist is responsible for ensuring the integrity of the front-end revenue cycle by executing precise patient pre-registrations, verifying insurance eligibility, and securing necessary authorizations. This role is critical to optimizing timely hospital and outpatient billing workflows, minimizing denials, and maintaining absolute data accuracy within the EHR platform. Operating in a high-volume, customer-focused environment, the Specialist serves as a compassionate and efficient point of contact to ensure that both patient needs and institutional compliance standards are met with excellence.

Requirements

Demonstrable working knowledge of Registration, Admission, and Front-End Revenue Cycle functions within the Epic EHR platform.
Solid understanding of medical insurance terminology, coordination of benefits (COB) rules, authorization workflows, and clearinghouse tools (e.g., EMDEON).
Strong active listening, verbal, and written skills to interact compassionately with patients and professionally with clinical providers and payer representatives.
Exceptional attention to detail with a proven track record of maintaining low error rates in data-heavy environments.
High cognitive flexibility with the ability to prioritize tasks, multi-task, and problem-solve independently under high-volume pressures.
Ability to prioritize and multi-task in a fast-paced, changing environment.
High school diploma, or a medical-related diploma or certificate from an accredited institution.
Minimum of 1 year of experience in a medical office, hospital patient access, or an equivalent healthcare revenue cycle environment.
Proven background in hospital or outpatient medical scheduling, pre-registration, or registration workflows.

Nice To Haves

Active Certified Revenue Cycle Representative (CRCR) or Certified Healthcare Access Associate (CHAA) credential.
Advanced hands-on experience navigating complex payer authorization portals and clearance software.

Responsibilities

Input and validate precise patient demographic, financial, and clinical data within Epic to ensure clean claim submission and minimize billing delays.
Accurately schedules appropriate appointments/tests in the appropriate order within electronic health record (EHR) system while ensuring that all resources are coordinated (room, nurse, provider).
Authenticate insurance eligibility and policy benefits utilizing insurance portals, EMDEON, phone, or fax workflows; proactively secure required pre-authorizations and pre-certifications prior to scheduled medical procedures and diagnostic tests.
Review, index, and scan physician orders into the patient record to ensure a clinically complete and compliant profile prior to service delivery.
Strictly adhere to all federal, state, and institutional regulations governing front-end revenue cycle operations, including HIPAA, Patient Health Information (PHI) privacy, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN) validation, and EMTALA standards.
Maintain high-efficiency metrics while managing complex, multi-channel workflows (including high-volume phone queues, scheduling lines, and digital queues); anticipate coverage gaps and seamlessly assist across decentralized registration environments.