Registrar - FT Nights

Community Health Systems•Sahuarita, AZ

3d•Onsite

About The Position

Seeking a full-time Registrar to support our Emergency Room department at Northwest Sahuarita Hospital. This role is crucial for ensuring a seamless registration process by accurately capturing and verifying demographic and insurance information, scheduling procedures, securing necessary authorizations, and maintaining organized patient records, all while providing exceptional customer service. The Registrar will interact with patients and their families, manage schedules, collect financial responsibility estimates, and maintain the medical records system.

Requirements

0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
0-2 years of experience in a customer service role required
Strong interpersonal and customer service skills.
Ability to handle sensitive information with confidentiality.
Proficiency in using registration systems and insurance verification tools.
Attention to detail and accuracy in data entry.
Excellent organizational and time-management skills.

Responsibilities

Interacts with patients and their families to address questions and provide courteous, timely assistance.
Regulates schedules based on procedure requirements, physician availability, and staffing needs.
Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
Collects and records patient financial responsibility estimates as applicable.
Communicates operative reports daily to appropriate physician offices.
Compiles and organizes documentation to ensure completion of patient medical records.
Prepares charts for upcoming procedures, including nursing documentation and registration forms.
Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
Responds to requests for medical records in a timely and efficient manner.
Answers and returns phone calls, addressing questions with professionalism and courtesy.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.