Registrar

DCH Health Care Authority•Tuscaloosa, AL

2d•Onsite

About The Position

The Registrar is responsible for the efficient, orderly and expeditious pre-admission, admission of patients. This role involves entering patient financial and personal demographics accurately and timely, obtaining necessary signatures and identification, verifying insurance benefits, and obtaining pre-certifications, referrals, or authorizations. The Registrar communicates financial responsibilities to patients and follows Front End Collections Policies. DCH Standards include maintaining performance, patient and employee satisfaction, and financial standards, adhering to compliance requirements, and upholding DCH Behavioral Standards. Essential functions ensure the safety of patients, visitors, and employees by identifying and reducing unsafe practices and risks. The role requires the use of electronic mail, time and attendance software, learning management software, and the intranet, and adherence to all DCH Health System policies and procedures.

Requirements

High School graduate or equivalent.
Good clerical skills including ability to type 20 wpm and computer experience preferred.
Ability to work well with others in a courteous manner in stressful situations.
Excellent telephone and customer service skills required.
Healthcare experience and understanding of basic medical terminology preferred.
Must be able to read, write legibly, speak, and comprehend English.

Nice To Haves

computer experience preferred
Healthcare experience and understanding of basic medical terminology preferred

Responsibilities

Enters patient financial and personal demographics in the computer in an accurate and timely manner
Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented.
Documents reasons if this information is not attainable.
Verifies and documents insurance benefits and coverage.
Obtains any required pre-certifications, referrals or authorizations for all patients based on benefits/requirements/contractual agreements.
Communicates this information and financial responsibility to the patient/guarantor.
Follows Front End Collections Policies
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook.
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.