Registrar

HEALTH POINT FAMILY CARE INC • Nicholasville, KY

19h • Onsite

About The Position

HealthPoint is hiring for a front office registration staff to assist patients with check in and appointments. The ideal candidate will possess excellent customer service skill, multi-tasking capabilities and have a passion for accessible health care. This is a full time position that will work M-F until 5:30pm and up to 2 evenings until 8:30pm as well as up to 2 Saturdays every 4 weeks until 5:30pm. Every SUNDAY off

Requirements

• High School Diploma
• 1 Year of Medical Office Experience

Responsibilities

• Greets patients in a professional manner and accurately registers patients.
• Advises patients regarding payment options to include assistance programs, slide and commercial insurance eligibility.
• Collects co-payments from patients in the form of cash, check, and credit card and provides receipt.
• Submits pre-certifications and other appropriate insurance paperwork to the Billing department in a timely manner.
• Maintains patient flow based on appointment setting and medical need; directs other patients and visitors to appropriate departments.
• Manages dental schedule to achieve optimum efficiency and productivity for the providers.
• Adheres to established scheduling protocols and standards of customer care.
• Monitors automatic appointment reminders and makes patient reminder calls as necessary.
• Timely answers phones and schedules patient appointments.
• Answers the phone, takes messages and routes them to the appropriate departments in a timely manner.
• Triages all patient calls as necessary.
• Checks department voicemail and responds to messages within one hour.
• Prepares daily deposits for bank transfer and secures cash until transferred to authorized personnel or deposited at the bank.
• Balances cash collections with posted payments.
• Handles any necessary paperwork for patients appointments.

Benefits

• Retention bonus of $1,500 paid at 18 month of employment
• Additional retention bonus's up to $4,000
• Two free sets of HealthPoint scrubs
• Tuition Reimbursement for up to $1,000 a year
• Nine paid federal holidays
• Birthday off paid in addition and not counted towards PTO
• Generous Paid Time Off
• Wide array of benefit plans such as health, dental, vision, flexible spending accounts, Safe Harbor 401K Plan, long term disability and group/voluntary life insurance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED