Registrar

DCH Health Care Authority•Tuscaloosa, AL

8h•Onsite

About The Position

The Registrar is responsible for the efficient, orderly and expeditious pre-admission, admission of patients. This role involves entering patient financial and personal demographics accurately and timely, obtaining necessary signatures and identification, verifying insurance benefits, and obtaining pre-certifications, referrals, or authorizations. The Registrar must communicate financial responsibilities to patients and follow Front End Collections Policies. Adherence to DCH Standards, including performance, patient and employee satisfaction, and financial standards, is crucial. Compliance with the Employee Handbook and DCH Behavioral Standards, which involve creating positive relationships, is also required. The role necessitates the use of electronic mail, time and attendance software, learning management software, and the intranet, along with adherence to all DCH Health System policies and procedures. Other duties as assigned will also be part of the role.

Requirements

High School graduate or equivalent.
Good clerical skills including ability to type 20 wpm and computer experience preferred.
Ability to work well with others in a courteous manner in stressful situations.
Excellent telephone and customer service skills required.
Must be able to read, write legibly, speak, and comprehend English.

Nice To Haves

Healthcare experience and understanding of basic medical terminology preferred.

Responsibilities

Enters patient financial and personal demographics in the computer in an accurate and timely manner
Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented.
Documents reasons if this information is not attainable.
Verifies and documents insurance benefits and coverage.
Obtains any required pre-certifications, referrals or authorizations for all patients based on benefits/requirements/contractual agreements.
Communicates this information and financial responsibility to the patient/guarantor.
Follows Front End Collections Policies
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned