Registrar ER - Wilson County (Days)

Vanderbilt University Medical Center•Lebanon, TN

5d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking a Registrar ER to admit all patients in a timely manner. This role ensures all current information is documented, signatures are received, insurance is verified, authorizations are obtained, and deductibles or co-pays are requested. The Registrar ER is also responsible for ensuring correct wristband placement, providing advance directives, and answering patient questions or concerns. This position may also serve as a backup for the phone operator and assist with in-patient admissions, including OB. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where uniqueness is sought and celebrated. Our mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Requirements

High School Diploma or GED
Relevant Work Experience
Less than 1 year of experience

Nice To Haves

Provides guidance to entry level co-workers
Continuously improves own skills by identifying development opportunities
Seeks to understand colleagues' priorities, working styles and develops relationships across areas
Openly shares information with others and communicates in a clear and courteous manner
Invests time to understand the problems, needs of others and how to provide excellent service
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner
Listens carefully to understand the issues and provides accurate information and support
Checks work quality before delivery and asks relevant questions to meet quality standards
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service
Displays understanding of how personal actions will impact departmental resources
Uses accurate information and good decision making to consistently achieve results on time and without error
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work

Responsibilities

Admit all patients in a timely and accurate manner
Ensure all current information has been documented, signatures received, insurance has been verified, authorizations received and the deductibles or co-pays have been requested in a compliant manner
Ensure the wrist bands are put on the proper patients, advance directives given to each patient and patients receive the answer to any questions or concerns they may have
Serve as back up for the phone operator as needed
Assist with in-patient patient admissions, including OB, as needed