Registrar / Discharge Clerk

Richmond Medical Center • Staten Island, NY

10d • Onsite

About The Position

The Registrar/Discharge Clerk accurately registers, discharges, and admits patients treated in the Emergency Department. She/he will record all pertinent patient information i.e. demographic, insurance, and verifies all information in an accurate and timely manner while maintaining control logs. She/he will be responsible to collect patient co-insurance deductible, copays, any other payments related to their visit or hospital stay as needed, including timely notification of admissions, death notifications via Fax or electronically. She/he will obtain signatures/consents face to face or while doing bedside registration/and complete all appropriate forms as needed to complete the registration process.

Requirements

• Excellent communication and customer service skills required.
• Proficiency with computers (must pass test demonstrating basic knowledge of MS Office 2007 Word/Excel).
• Previous experience with hospital mainframe systems.
• Previous experience with various web-based insurance sites.
• Knowledge and previous experience with insurance verification and registration, most preferably in the medical setting.
• Experience with web-based insurance verification systems is required.
• Experience with high patient volume/diversified patient population.
• Demonstrates professionalism in dealing with patients, family members, and co-workers alike.
• Works well under pressure.
• Typing speed of at least 40 wpm.
• HS Diploma/GED required.
• Computer proficiency required.
• Knowledge and proficiency with MS programs required (Word & Excel 2007).

Nice To Haves

• Previous experience in the medical field.
• Previous experience and ability to register patients by bedside registration.
• Strong computer skills; knowledge/experience with hospital mainframe /EMR systems.
• Point of service/cash collection experience.
• Some college courses preferred.
• Hospital mainframe systems/insurance verification programs (web based included) are preferred.

Responsibilities

• Accurately registers, discharges, and admits patients treated in the Emergency Department.
• Records all pertinent patient information including demographic and insurance details.
• Verifies all information in an accurate and timely manner while maintaining control logs.
• Collects patient co-insurance, deductible, copays, and any other payments related to their visit or hospital stay.
• Provides timely notification of admissions and death notifications via Fax or electronically.
• Obtains signatures/consents face to face or while doing bedside registration.
• Completes all appropriate forms as needed to complete the registration process.

Benefits

• Equality of opportunity in all aspects of employment
• Full and equal employment opportunities without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED