Registrar Analyst, UNLV University Registrar - Student Records [R0150473]

Nevada System of Higher Education

About The Position

The University of Nevada, Las Vegas invites applications for Registrar Analyst, UNLV University Registrar - Student Records [R0150473] ROLE of the POSITION Responsible for providing real-time and responsive in-person, telephone, and online support for students, staff, faculty, parents, families, and other relevant parties regarding student records, enrollment, the MyUNLV system, and other Enrollment and Student Services topics. The individual in this position will provide support for registration, enrollment functions, and MyUNLV Technical Support with a moderate amount of troubleshooting and investigation. This position requires a desire to learn and ultimately, a solid understanding of student information and other systems that record and store student data. Specifically, the incumbent will be required to know and understand front-end transactions that occur in these systems, but also to understand back-end administrative and batch processes that impact these transactions and student data in order to assist with troubleshooting and solving issues to reduce resolution time and escalation to more technical staff. ACCOUNTABILITY The position, along with other Office of the Registrar staff will field over 50,000 annual in-person, telephone, written, and electronic inquiries from students, parents, and all University colleges, departments, student services, and academic support units. This includes the analysis, evaluation, and handling of complex correspondence. It also includes monitoring and keeping current with institutional, State, and federal regulations, and office policies and procedures to ensure accurate and efficient release of information. If responsibilities are not performed properly; inaccurate information is given to constituencies it could result in a violation of federal, State, or local policies, affect accreditation renewals, produce inaccurate student records, and invalid reporting PHYSICAL DEMANDS Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. All positions in Academic Affairs contribute to our core mission: to increase enrollment and promote equitable student success. By addressing systemic obstacles and implementing strategic services, programs, and support, this position will play a part in enhancing student enrollment, retention, successful progression, timely completion, and equitable outcomes, in order to meaningfully contribute to the institution's commitment to expand access, grow enrollment, and promote career-ready student success that leads to timely graduation. As with all Academic Affairs positions, it is expected that this role will be filled by a person who subscribes to and exemplifies the university's core values in all interactions; demonstrates professionalism and collegiality; is collaborative and a team player; is ethical, transparent, and abides by all university, NSHE, and State laws, policies, and procedures as appropriate to the position; and embraces inclusion to promote belongingness for students, faculty, staff, community partners, and campus guests. With administrative faculty positions, some evening and weekend work may be necessary and there may be occasional travel.

Requirements

This position requires a Bachelor’s Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 1 – 3 Years of Related Professional Experience. Credentials must be obtained prior to the employment start date.
1 or more years related professional experience.
Customer service, technical support, public speaking, standard and electronic presentations, high- paced environment