Registered Wealth Management Client Associate

Bank of America•Winter Park, FL
•Onsite

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services for individuals, companies, and institutions. It specializes in goals-based wealth management, including advice and guidance for retirement, education, legacy, and other life goals. Merrill’s Financial Advisors and Wealth Management Client Associates support clients through personal advisory relationships, combining Merrill investment insights with Bank of America banking services. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. This role provides client service support to potentially multiple Financial Advisors. It supports enterprise strategic objectives, operational excellence, and client advocacy within the Financial Advisors’ business, tailoring solutions to their needs. The associate serves as a frequent point of contact for clients’ service needs and supports day-to-day team activities.

Requirements

  • Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and Series 65 are accepted in lieu of Series 66. If not currently held, required licenses must be obtained within a specified timeframe if hired into a registered job code.
  • Possess advanced industry knowledge and an understanding of investment products.
  • Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
  • Demonstrate a client-centric mindset and always act in the client’s best interest.
  • Have the ability to learn and adapt to new information and technology platforms.

Nice To Haves

  • Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Attention to detail.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
  • Professional verbal and written communication skills.

Responsibilities

  • Provide excellent client service by educating clients about the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and promoting banking integration into clients’ day-to-day practices; communicate outcomes to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.
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