Registered Veterinary Technician, Emergency Overnight Shift Lead

Ethos Veterinary Health•Colorado Springs, CO

20h•$26 - $33•Onsite

About The Position

Southern Rockies Animal Emergency & Specialty Hospital is seeking an experienced Registered Veterinary Technician to serve as an Emergency Overnight Shift Lead. The role combines the technical responsibilities of an ER/ICU Technician with leadership duties supporting hospital operations, team development, and high-quality patient care in a fast-paced emergency and specialty setting. The hospital provides 24/7 emergency and critical care services, along with specialty care in surgery and diagnostic imaging. The technician triages emergency patients, assesses pets, provides immediate lifesaving care under the direction of ER doctors, supports diagnostics and treatment plans, and communicates medical updates, treatment plans, and financial information to clients. As Shift Lead, the technician also helps manage staffing and patient flow, mentors and coaches staff, monitors compliance with hospital procedures, and escalates operational or performance concerns to appropriate leaders. The position is full-time and scheduled Sunday through Tuesday, 7 p.m. to 7 a.m. Compensation is $25–$32 per hour based on experience, credentials, and skillset, with a $1-per-hour shift lead differential, a $3-per-hour weeknight differential, and a $4-per-hour weekend night differential.

Requirements

RVT, LVT, or CVT credential; the posting says the credential is preferred and also describes it as required.
Strong understanding of emergency triage and patient assessment.
Proficiency in venipuncture, patient restraint, medication administration, and sample collection.
Experience with radiography and laboratory procedures.
Ability to recognize changes in a patient's condition and respond appropriately.
Excellent communication and client service skills.
Strong organizational skills and attention to detail.
Ability to multitask effectively in a fast-paced emergency environment.
Positive attitude and commitment to teamwork and collaboration.
Fluent English speaking and reading skills.

Nice To Haves

Anesthesia and sedation monitoring experience.
Multilingual skills.

Responsibilities

Triage emergency patients, assess their condition, and escalate to the ER doctor as appropriate.
Obtain patient histories and vital signs and communicate concerns to doctors.
Provide immediate lifesaving care to critical patients under the direction of an ER doctor.
Assist veterinarians with examinations, treatments, and procedures; respond to STAT calls and follow patient care protocols.
Perform technician duties including restraint, venipuncture, subcutaneous fluids, radiographs, medication administration, laboratory sample collection and processing, and medication handling and dispensing as ordered by a veterinarian.
Perform sedation and anesthesia in accordance with hospital protocols, including induction, maintenance, monitoring, and recovery.
Maintain accurate paperless medical records using Instinct.
Prepare estimates, discuss costs with owners, collect payments, and discharge patients.
Communicate medical updates, financial information, and treatment plans to clients with compassion and care.
Collaborate with veterinarians and other departments to provide high-quality patient care.
Participate in training and development of employees; assess technical proficiency and provide coaching and mentoring.
Provide documented coaching conversations and verbal warnings, and partner with the Department Manager on performance concerns and progressive discipline as needed.
Manage hospital or departmental flow and efficiency, including adjusting personnel assignments and working with veterinarians on caseload, space, equipment, and staffing.
Assign additional tasks to employees with downtime and ensure daily duties and tasks are completed.
Develop and maintain systems and processes for departmental flow and efficiency, and hold the team accountable to procedures.
Serve as the first point of contact for concerns and escalations, escalating issues to managers, directors, or the administrator on call as appropriate.
Facilitate conversations between team members and partner with veterinarians to solve problems and improve practices and workflows.
Monitor compliance with hospital policies and procedures and disseminate information to the team.
Monitor equipment and supplies, identify items needing repair or replacement, and notify appropriate individuals.
Attend leadership, department, and staff meetings, trainings, and committees as assigned; work on special projects as assigned.
Contribute to the cleanliness, organization, and overall needs of the hospital and perform other duties as needed.