Registered Veterinary Technician

Petco Animal Supplies Stores•Glendale, CA

21d•Onsite

About The Position

The Registered Veterinary Technician provides veterinary care to patients at a Vetco Total Care full-service hospital and customer care to their owners. The technician represents Petco’s mission and values, helps establish the tone for the hospital’s technical and customer support team, and contributes to teamwork and a positive patient and client experience. The position supports efficient day-to-day hospital operations and a high standard of care, contributing to patient well-being, customer satisfaction, and a cohesive, motivated technical team. Patient-care duties include obtaining and recording vital signs and patient histories, assisting veterinarians with appointments and procedures, collecting and processing samples, handling medications as directed, and maintaining electronic medical records. The technician also prepares and monitors patients for surgery and dentistry, provides directed treatments, and supports patient recovery and discharge. Additional duties include communicating with clients, scheduling appointments, maintaining inventory and records, managing accounts receivable, helping train new staff, and keeping the hospital clean and orderly. The role works primarily in a Vetco Total Care hospital and involves frequent direct contact with clients and pets. It requires bending, kneeling, lifting up to 30 pounds as necessary, and standing for extended periods. The technician takes direct patient-care supervision from veterinarians and the Hospital Office Manager or Hospital Leader on Duty, and takes overall direction from the Hospital Office Manager. The position has no immediate supervisory duties.

Requirements

Completed college or college-equivalent education required to become a Credentialed Veterinary Technician in the state where the hospital is located.
At least 1 year of previous experience as a Veterinary Technician or working in a veterinary practice.
Excellent written and verbal communication skills.
Compassionate and sympathetic manner, with the ability to maintain a professional attitude and demeanor during emotional and stressful situations.
Telephone and computer skills.
Willingness to work as a team player, learn new techniques and treatments, offer creative ideas, and accept change.

Responsibilities

Greet clients and patients arriving for appointments or walk-ins, escort them to exam rooms, obtain weights and vital signs, and record findings and patient histories in the electronic medical record.
Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia under direct supervision.
Restrain patients, collect and process laboratory samples, handle and dispense medications as directed by the veterinarian, and maintain electronic medical records.
Schedule appointments, communicate with and educate clients, relay test results to doctors and clients, maintain inventory and client/patient records, and manage accounts receivable.
Prepare patients for surgical and dental procedures; support induction and monitor anesthetized patients by checking and recording vital parameters under veterinary direction; monitor recovery and prepare patients for discharge or transfer to an overnight care facility as needed.
Provide in-hospital treatments for sick patients, including injectable and oral medications and intravenous therapies; keep patients clean, watered, and fed when indicated and directed; and safely walk canine patients as needed for elimination.
Participate in training new staff and sharing knowledge as required.
Keep the hospital neat and clean, performing regular cleaning as needed and according to a maintenance schedule.
Perform additional duties as assigned and provide backup phone and front desk support as needed.