Registered Veterinary Technician

Petco•Jeffersonville, IN

2d•Onsite

About The Position

The Registered Veterinary Technician provides veterinary care to patients at a Vetco Total Care full-service hospital and customer care to their owners. The technician represents Petco’s mission and values and helps foster a cohesive, motivated hospital team. The role supports efficient day-to-day hospital operations and contributes to high-quality care, patient well-being, employee retention, and customer satisfaction. Patient-care duties include greeting clients and patients, gathering and recording vital signs and histories in the electronic medical record, and assisting veterinarians with appointments, surgery, dentistry, and euthanasia. The technician restrains patients, processes samples, handles and dispenses medications as directed, prepares and monitors patients for procedures and anesthesia, provides in-hospital treatments, and supports recovery and discharge. The role also includes client communication and education, appointment scheduling, inventory and record maintenance, accounts receivable, staff training, and keeping the hospital clean and orderly. Additional duties may include backup phone and front desk support.

Requirements

Completed college or college-equivalent education required to become a Credentialed Veterinary Technician in the state where the hospital is located.
At least one year of previous experience as a Veterinary Technician or working in a veterinary practice.
Excellent written and verbal communication skills.
Compassionate and sympathetic manner, with the ability to maintain a professional attitude and demeanor during emotional and stressful situations.
Telephone and computer skills.
Ability to work as a team player, learn new techniques and treatments, offer creative ideas, and accept change.
Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods of time.

Responsibilities

Greet clients and patients arriving for appointments or walk-ins, escort them to exam rooms, obtain weight and vital signs, and record information and patient history in the electronic medical record.
Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia under direct supervision.
Restrain patients, obtain and process laboratory samples, handle and dispense medications as directed by a veterinarian, and maintain electronic medical records.
Schedule appointments, communicate with and educate clients, relay test results to doctors and clients, maintain inventory and client/patient records, and manage accounts receivable.
Prepare patients for surgical and dental procedures; support induction and monitor anesthetized patients, including checking and recording vital parameters under veterinary direction.
Monitor patients during recovery and prepare them for discharge or transfer to an overnight care facility as needed.
Provide in-hospital treatments, including injectable and oral medications and intravenous therapies; keep patients clean, watered, and fed when indicated and directed; and walk canine patients when necessary for elimination.
Participate in training new staff members and disseminating knowledge as required.
Keep the hospital environment neat and clean, performing regular cleaning as needed and according to a maintenance schedule.
Perform additional assigned duties and provide backup phone and front desk support as needed.
Work under direct supervision of veterinarians and the Hospital Office Manager or Hospital Leader on Duty for patient-care activities, and take overall direction from the Hospital Office Manager.