Registered Veterinary Technician
About The Position
The Registered Veterinary Technician provides veterinary care to patients at a Vetco Total Care full-service hospital and customer care to their owners. The technician represents Petco’s mission and values, supports the technical and customer-service team, and helps foster teamwork and a positive hospital environment. The role contributes to efficient daily operations, high-quality patient care, employee retention, patient well-being, and customer satisfaction. The position works under the direct supervision of veterinarians for patient-care activities and receives overall direction from the Hospital Office Manager. The technician regularly interacts with clients, veterinary specialists, and companies that provide products or services used by the practice. Most duties take place in the hospital, with substantial direct contact with clients and pets. The job involves bending, kneeling, lifting up to 30 pounds as necessary, and standing for long periods.
Requirements
- Completed college or college-equivalent education required to become a Credentialed Veterinary Technician in the state where the hospital is located.
- At least 1 year of previous experience as a Veterinary Technician or working in a veterinary practice.
- Excellent written and verbal communication skills.
- Compassionate and sympathetic manner, with the ability to maintain a professional attitude and demeanor during emotional and stressful situations.
- Telephone and computer skills.
- Team-oriented and willing to learn new techniques and treatments, offer creative ideas, and accept change.
- Ability to perform the listed duties with or without reasonable accommodation, including bending, kneeling, lifting up to 30 pounds as necessary, and standing for long periods.
Responsibilities
- Greet clients and patients arriving for appointments or walk-ins, escort them to exam rooms, obtain weights and vital signs, record them in the electronic medical record, and document patient histories.
- Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia under direct supervision.
- Restrain patients, obtain and process laboratory samples, handle and dispense medications as directed by the veterinarian, and maintain electronic medical records.
- Schedule appointments, communicate with and educate clients, relay test results to doctors and clients, maintain and update inventory and patient records, and manage accounts receivable.
- Prepare patients for surgical and dental procedures; support induction and monitor anesthetized patients by checking and recording vital parameters under veterinary direction; monitor recovery and prepare patients for discharge or transfer to overnight care.
- Provide in-hospital treatments for sick patients, including injectable and oral medications and intravenous therapies; keep patients clean, watered, and fed when indicated and directed; and safely walk canine patients when needed for elimination.
- Participate in training new staff and disseminating knowledge as required.
- Keep the hospital environment neat and clean, including regular cleaning as needed and according to a predetermined maintenance schedule.
- Perform additional duties as assigned and provide backup phone and front-desk support as needed.
Benefits
- Health and financial benefits
- 401(k)
- Incentives
- Paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
