Registered Pharmacy Technician
Care Alliance•Cleveland, OH
•Onsite
About The Position
Care Alliance Health Center is seeking a Registered Pharmacy Technician to join our Pharmacy team. This role supports the delivery of safe, accurate, and efficient pharmacy services while working under the direct supervision of a licensed pharmacist. At Care Alliance, our mission is to provide exceptional, accessible, and compassionate healthcare for all. As a Registered Pharmacy Technician, you will play an important role in supporting medication access, pharmacy operations, patient service, and compliance within a community-focused healthcare setting.
Requirements
- Active registration as a Registered Pharmacy Technician with the Ohio Board of Pharmacy in good standing
- High school diploma or GED
- Minimum of one year of pharmacy technician experience in a retail, hospital, clinic, or community pharmacy setting
- Proficiency with pharmacy dispensing software and Microsoft Office applications
- Ability to accurately prepare and process prescription information under pharmacist supervision
Nice To Haves
- Experience in a 340B pharmacy, Federally Qualified Health Center, community health center, or Medicaid-focused practice
- Experience with EPIC Willow or other electronic health record and pharmacy management systems
- Bilingual skills, including Spanish or other languages reflective of the patient population served
Responsibilities
- Receive and process prescription orders under pharmacist supervision.
- Prepare, package, and label medications for pharmacist verification.
- Enter patient, insurance, and prescription information into the pharmacy management system.
- Assist with medication reconciliation activities and prior authorization documentation.
- Process prescription refill requests for pharmacist review.
- Communicate with providers, insurance companies, and patients regarding prescription status as directed.
- Support 340B program compliance, patient eligibility verification, split-billing activities, and audit readiness.
- Assist with inventory management, including stocking, rotating, monitoring, and removing expired medications.
- Provide courteous and culturally responsive customer service to patients.
- Assist patients with medication assistance programs, sliding fee information, and prescription-related questions.
- Refer medication counseling and clinical questions to the pharmacist.
- Maintain accurate documentation and follow HIPAA, HRSA, Ohio Board of Pharmacy, and organizational requirements.
- Participate in pharmacy quality improvement initiatives and audits.
Benefits
- Paid Time Off
- 10 paid holidays
- Medical, dental, and vision insurance
- Life insurance
- Retirement plan with up to a 7% employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
