Registered Pharmacy Technician

True Health•Orlando, FL
•Onsite

About The Position

The Registered Pharmacy Technician works under the direct supervision of the Pharmacist/Pharmacy Manager, preparing prescriptions for pharmacist verification and maintaining pharmacy workflow, including cashiering and releasing prescriptions at will call. The technician also performs other activities permitted and regulated by the Florida Board of Pharmacy. This is an onsite position at the Hoffner location. The employee may need to travel to and staff other health center pharmacy locations, participate in events outside normal business operations, work assigned schedules that may include evenings or weekends, and provide support outside regular business hours or be on call as needed. The position requires a high school diploma or equivalent, completion of a pharmacy technician training program, an active Florida Pharmacy Technician license in good standing with no restrictions, and current BLS/CPR certification. At least two years of experience in a retail community pharmacy setting is required. A post-offer drug and alcohol screen and criminal background clearance are required. The employee works in a pharmacy environment and is subject to standing, walking, extended computer use, repetitive hand and wrist motions, lifting and bending, and other physical activities described in the posting.

Requirements

  • High school diploma or equivalent.
  • Completion certificate from a Pharmacy Technician Training Program, provided to the organization before the start date.
  • At least two years of experience in a retail community pharmacy setting.
  • Current Florida Pharmacy Technician license, active and in good standing, with no restrictions.
  • Current basic life support (BLS)/cardiopulmonary resuscitation (CPR) certification.
  • Reliable daily transportation and ability to travel to other health center locations when necessary.
  • Maintain current auto insurance at personal expense when traveling using a personal vehicle.
  • Successfully pass a post-offer drug and alcohol screening; employees are also subject to random screenings.
  • Meet the organization’s criminal background clearance requirements.
  • Ability to work under pressure and at a fast pace.
  • Ability to work any schedule assigned by the organization, which may include evenings and weekends, and provide support outside regular business hours or be on call as needed.

Nice To Haves

  • Experience with pharmacy prescription processing software.
  • Experience in a Federally Qualified Health Center (FQHC).
  • 340B experience.
  • Bilingual ability.

Responsibilities

  • Support the Pharmacy Manager and assist the Pharmacist in maintaining pharmacy operations.
  • Enter prescription, patient, billing, pricing, insurance, and inventory data accurately; dispense, label, and release prescriptions to patients.
  • Collect payment and provide accurate change when releasing prescriptions at will call.
  • Submit supply and medication orders under the Pharmacist’s direction.
  • Follow medication, inventory, controlled-substance, loss-prevention, storage, quality assurance, and hazardous-waste disposal procedures, and comply with applicable federal and state laws, HIPAA, 340B, SOP, QA, and CQI requirements.
  • Verify that prescriptions are current and valid, complete a 340B eligibility check for every prescription fill, and use the electronic health record to locate relevant patient information.
  • Review prescriptions for accuracy and appropriateness and determine required formulas and ingredients; compound medications under pharmacist supervision.
  • Troubleshoot third-party billing discrepancies and prescription-filling issues, resolve rejected claims promptly, and report prescription issues or errors to the pharmacist immediately.
  • Answer telephone calls and assist patients at the front counter and through curbside pickup when applicable; use phone translation services to communicate with patients who speak another language.
  • Maintain a current and valid license as required by applicable guidelines and stay current with new and changing drug therapies and uses.
  • Maintain accurate drug inventories, counts, clean shelving, proper inventory storage, and an orderly pharmacy department.
  • Provide exemplary customer service, engage patients, and educate them about pharmacy services and programs.
  • Maintain contact and working relationships with providers, clinical support staff, administrative staff, physicians, and other healthcare professionals to resolve problems and support effective drug therapy.
  • Deliver reports and assignments and complete assigned projects and tasks accurately and on time.
  • Travel as necessary using a personal vehicle, maintain current auto insurance at personal expense, and travel to other health center locations when instructed.
  • Participate in assigned events outside normal business operations and work assigned schedules that may include evenings or weekends; provide support outside regular hours or be on call as needed.
  • Perform other responsibilities as assigned.
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