Registered Pharmacy Technician, (Validation) Toronto, ON

Custom Health

13d • Onsite

About The Position

Custom Health is seeking a Pharmacy Technician to join its Ontario Pharmacy in Toronto. The Pharmacy Technician (Validation) performs pharmacy-related functions requiring professional judgment and extensive technical training. The role includes validating medications and packaging files, answering pharmaceutical questions, and providing exceptional customer service. The ideal candidate demonstrates compassion, attention to detail, and strong administrative skills. The schedule is Monday through Friday, with an 8-hour shift from 8:00 a.m. to 5:00 p.m.

Requirements

• RPhT registration in good standing with the Ontario College of Pharmacists.
• Ability to adapt to the company's growing needs and volume without compromising accuracy, efficiency, or compliance with Custom Health standards of practice and Ontario College of Pharmacists requirements.
• 1–3 years of experience as a pharmacy technician.
• High school diploma or equivalent.
• Professional judgment and extensive technical training.
• Attention to detail and excellent administrative skills.
• Compassion, understanding, and exceptional customer service skills.

Responsibilities

• Work with the Packaging Validation Team to ensure packaging files received from all sources are processed and ready for delivery in a timely manner.
• Work with the Packaging Validation Team to verify medications dispensed, using PacVision for multidose strips and manual checking for unit-dose and non-strip medications.
• Verify the right medication, dose, strength, format, time, patient, and prescriber, along with other relevant parameters.
• Review delivery notes, original prescription files, and other information to ensure items are delivered to the correct patient or agent at the right address, date, and time, with other applicable items and auxiliary information.
• Communicate effectively with Custom Health Management, Data Entry, and Delivery Teams, and with external clients, including client pharmacies, Spencer patients, and long-term care clients where appropriate.
• Participate in ongoing training from technology partners, including McKesson and Spencer Health Solutions.
• Use communication channels effectively, including telephone, text where applicable, company email, Microsoft Teams, Adherenet, and other applicable software platforms.
• Participate in applicable meetings in person or through Microsoft Teams or other relevant platforms, daily and as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED