Registered Pharmacy Technician
About The Position
PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We’ve combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we’re proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte’s 2024 list of Canada’s 50 fastest-growing tech companies and recognized as one of Canada’s Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way!
Requirements
- A license as a Registered Pharmacy Technician (in good standing) with the Texas State Board of Pharmacy
- 1+ years of experience in community/mail-order pharmacy as a Registered Pharmacy Technician
- Flexibility to work different shifts, including potentially weekends and evenings
- Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, and troubleshooting)
- A positive attitude, a strong sense of urgency and a team player mentality
- Enjoyment in performing a variety of tasks daily
- The ability to set priorities, manage time effectively, and be detail oriented
- Active listening and strong communication skills (written and verbal)
Nice To Haves
- Experience working within the 340B program
- Experience working with PioneerRx
- Fluency in Spanish
Responsibilities
- Providing exceptional customer service to patients
- Assisting patients across various communication platforms: phone, email, SMS and secure messaging
- Navigating insurance challenges with patients and proactively identifying solutions
- Creating and maintaining spreadsheets to track and monitor patient records
- Executing the end-to-end prescription process: preparing, filling, labelling, dispensing, packaging and shipping
- Verifying prescription information is complete and accurate
- Ensuring accuracy and safety by performing final checks on new and refill prescriptions, confirming each step in the dispensing process has been completed correctly
- Maintaining an efficient, safe and tidy dispensary
- Performing key administrative duties; managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases
- Assisting with inventory management: performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist
- Ensuring every request is processed accurately and as per the Board of Pharmacy regulations
- Collaborating with the Affirming Care team and telehealth partners
Benefits
- 20 vacation days
- Annual winter break closure
- Comprehensive medical, dental, and vision care from your first day of work—we cover 100% of your premiums, with coverage available for dependents
- 8 health/sick days
- Extended mental health coverage
- $20,000 of lifetime coverage for gender-affirming care and procedures (Canada)
- $500 learning fund to use towards courses and other professional development
- People Potential program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
