Registered Nurse
About The Position
Oak Street Health is seeking a Center Nurse to build strong relationships with patients by coordinating their care and providing a seamless experience for patients and their support teams. The nurse uses an integrated approach to achieve desired patient outcomes, applying standards, guidelines, and care pathways. Through clinical assessment, intervention, and education, the Center Nurse provides timely, competent nursing care and uses data to improve care quality and patient outcomes. The role also fosters an engaging, welcoming environment through team communication and delegation. The Center Nurse reports to the Practice Manager or Nurse Supervisor, where applicable.
Requirements
- At least 2 years of active Registered Nurse (RN) licensure in good standing with the applicable state.
- Active BLS certification.
- Experience with Epic electronic medical records (EMR).
- Ability to maintain patient confidentiality and handle information confidentially.
- US work authorization.
- Ability to assess patients without face-to-face interaction, with strong communication and assessment skills.
Nice To Haves
- Ability to collaborate and communicate with members of an interdisciplinary care team.
- Excellent computer skills, including the ability to read, interpret, and analyze data from various computer systems.
- Effective problem-solving and prioritization skills.
- Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where necessary.
Responsibilities
- Provide competent nursing care by performing role responsibilities safely and consistently.
- Respond dependably to incoming telephone requests and address patient needs.
- Provide clinically competent triage and symptom management to patients, whether or not they are physically present.
- Use standardized protocols for medication management, prescription refills, and prior authorizations.
- Review patient medications thoroughly and accurately, updating them as needed.
- Provide comprehensive education and direct care, particularly for chronic conditions, in person, by phone, or in group settings.
- Collaborate on and monitor care-plan implementation and progress for patients across multiple provider panels.
- Build relationships with patients and caregivers to support preventive care and, where appropriate, avoid emergency department visits and hospitalizations.
- Create a welcoming and engaging environment for patients, communities, families, and teams.
- Delegate activities to other clinical care team members to support patient needs.
- Participate in care team meetings about patient care and clinic operations.
- Deliver an exceptional patient experience through service, responsiveness, and respectful care.
- Perform point-of-care testing, procedures, and specimen collection, including phlebotomy, as needed.
- Perform other related duties as assigned.
Benefits
- Paid vacation and sick time.
- Generous 401(k) match with immediate vesting.
- Health benefits, including medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs and other resources, based on eligibility.
- Eligible for a CVS Health bonus, commission, or short-term incentive program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
