Registered Nurse (Patient Safety Manager)

Veterans Health Administration • West Palm Beach, FL

1d • Onsite

About The Position

The Patient Safety Manager (PSM) Registered Nurse serves as an advanced clinician and lead manager responsible for implementing patient safety policies and activities developed by the National Center for Patient Safety. The role supports the development, maintenance, and operation of the Veterans Health Administration’s patient safety process at the facility level and helps build safety systems and promote safety in VA facilities and healthcare settings. The PSM applies leadership, detailed planning, professional communication, and creative approaches to patient safety and healthcare program development, organizes priorities, meets deadlines, presents information in person, by telephone, and electronically, and works independently.

The PSM works with staff throughout the facility, including senior management and Root Cause Analysis (RCA) team members, leaders, and recorders. The role collaborates with, trains, and directs patient safety activities involving infection control, risk management, and quality management personnel. It translates patient safety policies, theories, and strategies into practice, and leads training and implementation of patient safety and RCA processes for clinicians, management, support personnel, and associated facilities and operations, including home care. The PSM maintains communication between the facility and NCPS to share relevant safety information and lessons learned and to stay informed about national program changes. The position also performs duties contributing directly to the administrative management of a healthcare delivery system.

The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is ad hoc only; the position is not virtual. Moderate physical activity is required, including lifting, carrying, pushing, pulling, reaching, walking, standing, kneeling, bending, and climbing stairs or other surfaces using the legs. VA offers paid leave and federal holidays, a federal pension and 401(k), insurance programs, and potential salary increases and performance awards.

Requirements

• Graduate of an appropriately accredited school of professional nursing, or qualifying equivalent nursing education, as specified in the announcement.
• Current, full, active, and unrestricted registered nurse license in a U.S. state, territory, commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be possible for eligible candidates pursuing licensure.
• Proficiency in written and spoken English.
• Meet the education, specialized nursing experience, and dimension criteria for the assigned nurse grade and level.
• Ability to demonstrate leadership, detailed planning, professional communication, creative and innovative problem-solving, organization, prioritization, deadline management, and independent work.
• Ability to provide professional presentations in person, by telephone, and electronically.
• Meet federal employment conditions, including U.S. citizenship requirements subject to the stated exception, background/security investigation, pre-employment physical examination, and required onboarding and identification procedures.
• Participation in the seasonal influenza vaccination program is required; selected applicants may be required to serve a probationary period.
• Physical ability to perform the listed moderate lifting, carrying, pulling, pushing, reaching, hand use, walking, standing, kneeling, bending, and climbing activities; specified vision, color discrimination, hearing, and emotional stability capabilities are also required.

Nice To Haves

• Experience leading and coordinating efforts to improve patient safety, identify and mitigate risks, and promote a culture of safety.
• Experience addressing sentinel events, safety alerts and recalls, new Joint Commission or VHA directives, and identification of high-risk trends.

Responsibilities

• Lead and implement facility patient safety policies and activities developed by the National Center for Patient Safety.
• Support the development, maintenance, and operation of the VHA patient safety process at the facility level.
• Work with staff across the facility, including senior management and Root Cause Analysis team members, leaders, and recorders.
• Collaborate with, train, and direct patient safety activities of infection control, risk management, and quality management personnel.
• Translate patient safety policies, theories, and strategies into action within complex healthcare relationships.
• Train clinicians, management, and relevant support personnel in patient safety and Root Cause Analysis processes across facilities and operations, including home care.
• Maintain communication between the facility and the National Center for Patient Safety, sharing relevant safety information and lessons learned and communicating national program changes.
• Plan and organize work, prioritize responsibilities, meet deadlines, deliver professional presentations, and work independently.
• Perform duties contributing directly to the administrative management of a healthcare delivery system.
• Assess, plan, implement, and evaluate care delivery based on age-specific components and contribute to documented program- or service-level outcomes.

Benefits

• Competitive salary with regular salary increases and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs may be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree