Registered Nurse

CVS Health•Fayetteville, NC
•Onsite

About The Position

The Registered Nurse at Oak Street Health builds strong relationships with patients by coordinating their care and providing a seamless primary care experience for patients and their support teams. The role uses an integrated approach to achieve desired patient outcomes, applying standards, guidelines, and care pathways. Through clinical assessment, intervention, hands-on care, and education, the nurse provides competent and timely nursing care. Nurses collaborate with the care team, use data to improve care and outcomes, and help create a welcoming environment through teamwork and delegation.

Requirements

  • Active Registered Nurse (RN) license in good standing in North Carolina.
  • Active CPR and/or BLS certification.
  • Experience with electronic medical records (EMR).
  • Previous clinic-setting experience with hands-on patient care, including basic procedures such as collecting vital signs and laboratory specimens and administering injections and vaccinations.
  • Ability to maintain patient confidentiality, handle information confidentially, and comply with HIPAA regulations and laws.
  • Strong communication and assessment skills, including the ability to assess patients with or without face-to-face interaction.
  • Ability to work independently and adapt while prioritizing multiple tasks.
  • Collaborative attitude and clear communication skills for working with an interdisciplinary team.
  • Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday.
  • Ability to lift up to 20 pounds to perform core operational duties.
  • US work authorization.

Nice To Haves

  • At least 2 years of healthcare experience working as an RN.
  • Excellent computer skills, including the ability to read, interpret, and analyze data from various computer systems.
  • Prior use of Google Suite and/or Microsoft Office.
  • Fluency in another language is a plus.

Responsibilities

  • Provide competent nursing care and carry out responsibilities safely and consistently.
  • Respond to incoming telephone requests and meet patients’ needs in a reliable and responsive manner.
  • Provide clinically competent triage and symptom management for patients who may or may not be physically present.
  • Use standardized protocols for medication management, prescription refills, and prior authorizations.
  • Review patient medications thoroughly and accurately, updating them as needed.
  • Provide comprehensive education and direct patient care, particularly for chronic conditions such as diabetes and CVP.
  • Collaborate on and monitor the implementation and progress of care plans for patients on multiple provider panels.
  • Delegate activities to other clinical team members when appropriate to support patient needs.
  • Build relationships with patients and caregivers to support preventative care and emergency department or hospital diversion where appropriate.
  • Create a welcoming, engaging environment that meets the needs of patients, communities, families, and teams, with a focus on equitable care.
  • Participate in care team meetings and daily huddles to discuss patient care and clinic operations.
  • Deliver an exceptional patient experience through service, responsiveness, and respectful care.
  • Perform point-of-care testing, procedures, and specimen collection as needed; this may include phlebotomy depending on location.
  • Perform other related duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and their families’ physical, emotional, and financial well-being, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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