About The Position

Key member of a patient centric care delivery model for high quality and service within a ProMedica Physician office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms and applications to provide and support best practices/protocols, value-based care, supporting, implementing, and demonstrating the Core Values of ProMedica.

Requirements

  • Current State license as a Registered Nurse
  • 1 year of relatable or equivalent experience
  • ACLS and BLS certification

Nice To Haves

  • Bachelor of Science in Nursing
  • EPIC experience
  • 2+ years relatable experience

Responsibilities

  • Works closely with the provider and leadership to continually improve the patient experience through daily patient care, clerical support, ongoing projects and assumes additional duties as needed self-directed.
  • Prepares the patient for the visit by gathering base line data from the patient, documenting reasons for the visit and obtaining vitals/office testing.
  • Performs specific specialized tests as needed.
  • Anticipates and prepares the patient, clinical equipment, and supplies for the visit.
  • Determines potential equipment needs for clinician visit and sets up exam rooms accordingly.
  • Skilled in assisting clinicians with treatments, dressings, and other tasks.
  • Listens and responds to verbal and non-verbal communication between patients, families, and staff members.
  • Relates to patients in a caring manner.
  • Relates complete and pertinent information in verbal and written form appropriate to the ages of patient served.
  • Demonstrates understanding of legal implications of charting, documents clearly and objectively all encounters with patients.
  • May be assigned Lab functions and draws.
  • Assists leadership with ordering, maintaining, and monitoring office medications.
  • Triage phone calls; coordinate care for patient with provider and other service lines/specialties.
  • Furnish personalized health advice to the patient and provide referrals as appropriate for recommended testing or preventive counseling.

Benefits

  • Flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
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