Registered Nurse - Patient Aligned Care Team - Outpatient Staff

Veterans Health Administration • Baltimore, MD

4d • Onsite

About The Position

The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse provides competent, evidence-based nursing care to primary care patients and, as appropriate to the setting, oversees licensed vocational nurses and nursing assistants. The RN provides direct Veteran care and care coordination within the Primary Care Department, manages assigned patient panels, uses registries, and supports appropriate evaluation and access for those panels.

The RN coordinates care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. The role includes health promotion, wellness and disease-prevention education, coaching, and chronic-care management. The nurse also assists with nursing education, orientation, competencies, quality improvement, and outcomes utilization.

The RN demonstrates leadership in improving holistic primary care through collaboration with colleagues and the interdisciplinary team. The position involves ongoing evaluation of practice based on best evidence, constructive feedback to peers, supporting professional development, sharing knowledge and educational findings, questioning clinical practices when appropriate, and participating in strategies that sustain evidence-based practice.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, subject to the stated exceptions for qualifying bridge-program candidates and graduates of foreign nursing schools.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. State, Territory, or Commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Must meet the education and experience requirements for the grade and level assigned; the listed pathways include an ADN or nursing diploma, BSN, MSN, doctoral degree, and specified professional nursing experience combinations.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Selected applicants in testing-designated positions must undergo urinalysis screening for illegal drug use; refusal results in denial of VA employment.
• Must comply with applicable Selective Service registration requirements for males born after December 31, 1959.
• Must undergo a background/security investigation and complete the online onboarding process.
• Must provide acceptable identification for pre-employment requirements; from May 7, 2025, non-REAL ID-compliant driver's licenses or state IDs cannot be used as acceptable identification.
• Must pass a pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
• May be required to serve a probationary period.
• Must complete the application requirements listed in the announcement's Required Documents section.

Nice To Haves

• BSN is preferred.
• Two or more consecutive years of medical/surgical and/or outpatient experience within the last five years is highly desired.
• Ambulatory Care Nurse Certification or Case Management Certification is highly desired; if not held, certification is required within two years of hire.

Responsibilities

• Provide and supervise direct patient care using all elements of the nursing process, including assessment, planning, implementation, and evaluation based on age-specific components.
• Provide competent, evidence-based care to primary care patients and oversee licensed vocational nurses and nursing assistants as appropriate to the setting.
• Provide direct Veteran care and care coordination within the Primary Care Department.
• Manage assigned patient panels, use registries, and ensure appropriate evaluation and access for patients.
• Coordinate care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Provide health promotion, health education, and coaching on wellness, disease prevention, and chronic-care management.
• Assist in directing nursing education, orientation, competencies, quality improvement, and outcomes utilization.
• Collaborate with others to deliver and improve holistic primary care.
• Evaluate practice on an ongoing basis using the best available evidence.
• Provide peers with informal constructive feedback for improvement.
• Foster a safe and supportive environment conducive to healthcare professionals’ development.
• Contribute an outpatient nursing perspective to interdisciplinary team discussions.
• Partner with others to effect change and produce optimal outcomes.
• Share knowledge, educational findings, experiences, and ideas with peers to support safe, quality outpatient nursing care.
• Question PACT clinical practices and participate in activities and strategies that sustain evidence-based practice.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting and a federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree