Registered Nurse - Urology

University of California, San Francisco•Redwood City, CA

About The Position

The Registered Nurse supports the Redwood Shores Urology Practice, a high-volume specialty clinic serving adults and children with a broad range of urological conditions. The clinic treats conditions including urinary stones, infections, incontinence, urinary tract obstructions, painful bladder syndromes, prostate conditions, erectile dysfunction, male infertility, traumatic injuries to the genitals and urinary tract, and pediatric urologic conditions. The RN uses the nursing process to assess, plan, implement, and evaluate safe, therapeutic care. The role provides nursing care and education, supports patients and families, coordinates care across medical disciplines and facilities, and assists with complex patient needs under appropriate supervision. The RN also supports urology procedures and nurse visits, handles clinical communications and documentation in APeX, and assists with clinic operations across service lines. The position requires flexibility to orient and work at all UCSF Medical Center locations and across service lines at Redwood Shores.

Requirements

At least two years of Registered Nurse experience.
At least two years of full-time RN experience in an adult ambulatory clinical setting or Emergency Department setting.
At least two years of full-time RN experience in a pediatric ambulatory clinic setting or Emergency Department setting.
At least two years of procedural experience with adult or pediatric patients in an ambulatory clinic or Emergency Department setting.
Experience with urologic procedures such as cystoscopy, urodynamics, and uroflow/PVR.
Current Registered Nurse status as defined by the California Board of Registered Nursing.
Current CPR certification through the American Heart Association.
Recent experience using electronic medical record documentation.
Experience in a multidisciplinary setting.
Prior experience working on process or quality improvement projects.
Flexibility to orient and work at all UCSF Medical Center locations and all service lines at Redwood Shores.
Knowledge and ability essential to performing the position's duties.

Nice To Haves

Bachelor of Science in Nursing.
Five or more years of pediatric and adult clinical procedural experience.
At least 10 years of RN experience.
Knowledge of UCSF and APeX.
Proficiency in handling sterile equipment.
Knowledge of sterile processing.
Experience with a urological patient population in an inpatient or outpatient setting.
Experience with PRP procedures.
Ambulatory Care Nursing Certification (AMB-BC) or another applicable certification.

Responsibilities

Provide nursing care to Urology patients and review disease processes, treatment options, and potential outcomes with patients and families.
Provide emotional and psychological support and act as a liaison between patients, medical disciplines, and other facilities to foster continuity of care.
Provide telephone teaching, triage, and advice; document nursing actions in APeX; obtain insurance authorization for urology medications; and respond to clinic emergencies.
Pend orders for providers, including medications, refills, imaging, procedures, and referrals.
Develop patient education materials, participate in weekly RN and Procedure Team meetings, and represent the UCSF Department of Urology in community activities.
Support urology procedures, including cystoscopy, urodynamics, RUG, VCUG, Botox instillations, stent removals, nephrostomy tube removals, circumcisions, vasectomies, and other procedures as needed.
Complete nurse visits, including PVR checks, catheter changes, CIC teaching, ICI teaching, and other nurse visits as needed.
Support clinical operations and procedures for other service lines at the Redwood Shores Specialty Clinic, including PRP, allergy testing, and immunotherapy; support PRP with Orthopedic and OHNS departments as necessary.
Use APeX for documentation within RN scope of practice; open telephone encounters and staff messages; communicate with patients by telephone, in person, and in writing through MyChart using clear, grammatically correct language; copy CRM messages to telephone encounters and follow up with patients; and review and oversee staff documentation in APeX.
Follow UCSF Medical Center service and Living PRIDE standards, including effective communication, teamwork, cultural sensitivity, professionalism, privacy and confidentiality, safety, and infection-control practices.
Be accountable for improving quality metrics and meeting organizational and departmental targets.
Maintain neat, orderly, and clutter-free work areas; follow cleaning processes; report broken equipment and unsafe conditions; dispose of litter; and protect the physical environment and equipment.
Perform other duties as assigned.