About The Position

Maple is seeking Registered Nurse (RN) contractors to support its labs and referrals operations. The role helps patients receive timely follow-up and clear guidance based on lab results and specialist referrals issued through the Maple platform. It is fully remote within Canada and performed on an as-needed basis to support higher-volume periods and continuity across clinical operations. Contractors use clinical judgment, work independently, and help patients take the next step in their care. Most contractors are expected to support an average of 10–20 hours per week, depending on operational volume and availability. The pay rate is $35 per hour, and the stated start date is November 2026. Engagement is subject to a criminal record check (EPIC) and identity verification; additional employment or education verification may be conducted depending on role requirements.

Requirements

  • Bachelor of Science in Nursing (BScN).
  • Current registration in good standing with a Canadian provincial or territorial nursing college.
  • No active malpractice investigations and professional liability coverage in place.
  • Experience in a patient-facing clinical setting.
  • Strong clinical judgment and confidence reviewing lab results and specialist documentation.
  • Comfort working independently in a remote, technology-enabled environment.
  • Proficiency using Mac devices and ability to learn new digital tools quickly.
  • Excellent written and verbal English communication skills.
  • Strong understanding of patient privacy and confidentiality requirements.

Nice To Haves

  • Patient-facing clinical experience in primary care, medical-surgical, or emergency care.
  • Bilingual proficiency in French.

Responsibilities

  • Clinically review lab results issued through Maple and assign appropriate follow-up recommendations for patients.
  • Identify abnormal or critical results and determine the urgency of follow-up care.
  • Contact patients directly when critical results require immediate emergency care.
  • Escalate complex cases to physicians when appropriate.
  • Support specialist referrals based on clinical directives, including preparing referral documentation and required forms.
  • Assign referrals to appropriate specialist clinics based on patient location, clinical need, and specialty.
  • Redirect referrals when clinics are unresponsive or decline them.
  • Review specialist consult reports and determine whether patient follow-up is required.
  • Support additional workstreams as needed based on scheduling and operational needs.
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