Registered Nurse (Care Coordinator Surgical Speicialty)

Veterans Health Administration • Murfreesboro, TN

15h

About The Position

The Nurse Care Coordinator Registered Nurse (RN) provides expert leadership and complex patient management for Surgical Specialty Clinics. The role supports care coordination and discharge or disposition planning in inpatient and outpatient settings. The Care Coordinator helps Veterans, families, and caregivers identify appropriate care options and services, including for acute, chronic, complex, catastrophic, or life-threatening illnesses, combat stress, traumatic brain injury residuals, community adjustment, addictions, and other health problems.

The RN coordinates care among multiple providers and across care settings, and helps ensure continuity between VA and community programs. The role addresses patients’ and families’ psychosocial, nursing, and medical needs through participation in an interdisciplinary care team. The Care Coordinator expedites care from diagnosis through treatment, manages laboratory and radiology results and shares relevant information with providers, and uses databases to track patient care across episodes. The RN evaluates care and outcomes to support timely, appropriate services, advocates for holistic care through education and provider interaction, and implements educational plans responsive to patient needs.

This position is open only to current Department of Veterans Affairs employees. It is a permanent, non-virtual position with ad-hoc telework available. The work schedule is Monday through Friday, day shift. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Must be a current employee of the Department of Veterans Affairs.
• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or an eligible nursing education pathway described in the announcement.
• Current, full, active, and unrestricted RN registration in a U.S. State, Territory, or Commonwealth, or the District of Columbia; the announcement describes a Graduate Nurse Technician exception for eligible candidates pursuing licensure.
• Meet the education, experience, and dimension criteria for the assigned nurse grade and level.
• Must be physically and mentally able to perform the position duties, including lifting 30 pounds or more and frequent twisting, bending, standing, and walking.
• U.S. citizenship is required, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Must complete required background/security screening, onboarding, identification, pre-employment physical evaluation, and seasonal influenza vaccination requirements.
• Applicants selected for testing-designated VA employment are subject to pre-employment urinalysis; refusal results in denial of employment.
• Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
• May be required to serve a probationary period and must complete application requirements in the announcement.

Nice To Haves

• Experience coordinating complex patient care in fast-paced surgical or specialty outpatient clinics.
• Strong knowledge of consult management, procedural coordination, and pre- and post-procedure workflows.

Responsibilities

• Coordinate patient care with multiple providers across levels and sites of care, supporting continuity between VA and community programs.
• Assist Veterans, families, and caregivers in obtaining appropriate care options and services.
• Address psychosocial, nursing, and medical needs through participation in the interdisciplinary care team.
• Coordinate and expedite care from diagnosis through treatment.
• Analyze and manage laboratory and radiology results and provide information to providers.
• Use databases to track patient care across episodes and support population management.
• Evaluate care and outcomes to ensure services are timely and appropriate.
• Advocate for holistic care through patient and family education and provider interaction.
• Implement educational plans to meet patient care needs.
• Provide patient management and care coordination, including discharge or disposition planning, in inpatient and outpatient settings.

Benefits

• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension, with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Competitive salary, regular salary increases, and potential performance awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior