Registered Nurse (MNA) Gastroenterology Atrius Health Kenmore (per diem)

UnitedHealth Group•Boston, MA
•$39 - $72•Remote

About The Position

The Registered Nurse is responsible for effective care delivery and management of patient care within the Gastroenterology specialty, using the nursing process and current standards of nursing practice. The nurse communicates and coordinates with entities involved in patient care to promote safe, high-quality care, and makes decisions using critical thinking and evidence-based nursing practice. The role builds supportive relationships with patients and families, provides education, manages care transitions, assesses and responds to patient concerns through multiple communication channels, and handles electronic medical record in-basket workflows. The nurse prioritizes needs, provides clinical guidance within nursing scope, and escalates complex or urgent concerns to GI physicians or Advanced Practice Clinicians. The position also contributes to quality improvement, mentors nursing staff, and maintains departmental response standards and high standards of patient service and safety. The role is listed as per diem, with a 40-hour weekly schedule, and is remote for employees located in Massachusetts. The stated location is 133 Brookline Avenue, Boston, Massachusetts. Remote employees must follow UnitedHealth Group’s Telecommuter Policy.

Requirements

  • Graduate of a State-approved school of nursing.
  • Current, unrestricted license to practice professional nursing in the Commonwealth of Massachusetts.
  • Up to date with current standard of nursing care in the specialty.
  • 5+ years of experience in Gastroenterology.
  • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • American Heart Association Basic Life Support (BLS).
  • Advanced Cardiac Life Support (ACLS).
  • 2+ years of RN experience.
  • Solid critical thinking, problem-solving, interpersonal, and patient interviewing skills.
  • Ability to interpret clinical information, assess the implications of treatment, and develop and implement a plan of care.
  • Ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands.
  • Excellence in practice, documentation, and cost-effective care utilization, while maintaining high patient satisfaction.

Responsibilities

  • Build therapeutic and supportive relationships with patients and families, provide education, and manage care transitions.
  • Assess patient symptoms and concerns received through telephone calls, patient portal messages, secure chat, and referrals.
  • Prioritize patient needs based on clinical urgency and established protocols.
  • Escalate complex or urgent clinical issues to GI physicians or Advanced Practice Clinicians (APCs).
  • Review and respond to patient inquiries regarding GI conditions, medications, test results, and treatment plans.
  • Provide clinical guidance within nursing scope of practice.
  • Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety.
  • Manage electronic medical record (EMR) in-basket workflows.
  • Review and address patient portal messages, refill requests, test results, and provider communications.
  • Identify messages requiring provider review and route them appropriately.
  • Maintain timely response standards in accordance with departmental expectations.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • 401(k) contribution, subject to eligibility requirements.
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