About The Position

The Digital Triage Nurse is a critical role on the Galileo care team. This individual will collaborate with our multidisciplinary team to ensure our patients receive the highest quality care when they have a clinical concern. This is a remote, full-time position at 40 hours/week. We are hiring for a RN who can work Sunday through Thursday from 11:00pm to 7:30am ET.

Requirements

  • Licensed RN with 2+ years experience doing clinical triage, preferably in ER or primary care setting
  • Active Nurse License Compact (NLC)
  • Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT or IL a plus
  • Excellent knowledge of chronic disease states, complex medical conditions, and exceptional ability to complete clinical phone assessments; experience in high acuity clinical environments (eg, ED, ICU) a plus
  • Passionate about continual improvement of the broader system by which we support people in a higher quality, lower cost way
  • Skilled in communicating urgent needs to a diverse group of patients and across teams
  • Skilled in written communication and technology
  • Experience providing culturally appropriate education to patients and their families targeted to their medical literacy level
  • Experience functioning and collaborating on multidisciplinary care teams
  • Possesses excellent problem solving skills and an ability to overcome systematic hurdles in order to fulfill patient needs
  • Experience in geriatrics is a plus
  • Bi-lingual in English and Spanish is a plus

Nice To Haves

  • Active RN license(s) in NY, NV, MI, MN, OR, CA, MA, CT or IL
  • Experience in high acuity clinical environments (eg, ED, ICU)
  • Experience in geriatrics
  • Bi-lingual in English and Spanish

Responsibilities

  • Triage and provide clinical support for incoming patient communications
  • Conduct phone assessments of clinical symptoms to determine the best path of care
  • Assist in the development of processes and systems for urgent care and virtual triage
  • Collaborate with clinical care teams to provide excellent patient care to primary and urgent care patients

Benefits

  • Medical / Dental / Vision insurance
  • Flexible Spending Account
  • Health Savings Account + match
  • Company paid STD/LTD, AD&D, and Life insurance
  • Paid Family Leave
  • Paid Time Off
  • 401K + match
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