Coordinates components related to the scheduling/admission/transfer or consult of emergent, urgent and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with appropriate level of care and timely, appropriate mode of transport. This role involves systematic processing of patient acuity and expert-level clinical decision-making to facilitate patient flow through the continuum of care. It requires using critical thinking skills to make recommendations that promote the best potential patient outcome based on clinical information, patient/physician preferences, and the capability of both transferring and receiving facilities. The position also involves screening admissions using approved criteria for appropriateness of level of care orders and bed assignments, coordinating patient scheduling needs for appointments and perioperative procedures, and educating nurses, physicians, and ancillary staff on level of care and admission/transfer issues. Proficiency in EHR data entry, telephone, and office systems is necessary, ensuring accurate and timely data entry and protection of Protected Health Information (PHI). Staying up-to-date with all departmental procedures, policies, and communications is essential for adherence to appropriate processes for final referral resolution. Additional duties may be assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree