RN - Supervisor

Suncoast Community Health Centers Inc.•Dover, FL

7d•Onsite

About The Position

The Registered Nurse (RN) Supervisor is responsible for directing and managing nursing, phlebotomist, referrals, and medical assistant staff. This role involves hiring, training, and evaluating performance, acting as a primary point of contact for complex issues, and monitoring team productivity. The supervisor ensures adherence to SCHC principles, company policies, and regulatory requirements. Key duties include promoting comprehensive nursing care services, coordinating patient care, serving as a resource for complex cases, and supervising nursing department staff. The role also focuses on staff development, conducting employee evaluations, managing schedules, facilitating communication, and leading quality assurance initiatives. Maintaining accurate documentation, monitoring clinical performance, and fostering professionalism are also critical aspects of this position. The RN Supervisor will collaborate with other supervisors and clinics to coordinate resources and perform additional tasks as needed.

Requirements

Associate's degree in Nursing is required.
Active and unrestricted Registered Nurse (RN) license in the state of Florida.
BLS is required within three months of hire and maintained in current status.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.
Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.
Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software.

Nice To Haves

Bachelor's degree in Nursing is preferred.

Responsibilities

Direct and manage the nursing, phlebotomist, referrals and medical assistant staff, including hiring, training, and performance evaluation.
Act as the primary point of contact for resolving complex issues or discrepancies.
Monitor the team's productivity and provide regular feedback to ensure high performance.
Ensure the team adheres to SCHC principles, company policies, and regulatory requirements.
Promote the delivery of comprehensive nursing care services, including triaging, health education, emergency care processes, nursing assessments, planning, implementation, and evaluation.
Coordinate patient care using effective problem-solving techniques.
Serve as a resource for complex cases, providing clinical expertise and ensuring adherence to evidence-based practices.
Collaborate with the Associate Medical Director, Clinic Administrator, and other staff to manage patient care and operational duties.
Supervise nursing department staff, including RNs, LPNs, phlebotomist and medical assistants, ensuring adherence to professional and organizational standards.
Promote staff development through mentorship, training, and professional growth opportunities.
Conduct annual employee evaluations, manage weekly time schedules, and oversee vacation schedules as assigned.
Facilitate effective communication and foster a supportive work environment through strong interpersonal skills.
Facilitate quality assurance initiatives to enhance patient care and ensure compliance with FQHC, state, and federal regulations, including OSHA and HIPAA standards.
Participate in agency committees such as Quality Improvement (QI) and Infection Control as requested.
Maintain accurate documentation and monitor clinical performance metrics to uphold quality care standards.
Lead efforts to create a high standard of professionalism and service excellence.
Actively engage in interdisciplinary team collaboration to achieve organizational goals and address patient needs effectively.
Utilize good interpersonal skills to build rapport with staff and patients, ensuring a positive healthcare experience.
Support the development and implementation of clinical protocols, policies, and workflows.
Maintain accurate documentation and monitor clinical performance metrics.
Serve as a means to coordinate and share resources with other supervisors and clinics.
Perform additional tasks as needed to support the centers.