Registered Nurse (RN) Supervisor - Medical Infusion

Dartmouth-Hitchcock Health•Lebanon, NH

About The Position

The Registered Nurse Supervisor oversees patient flow and day-to-day operations affecting the Medical Infusion care unit. The supervisor provides direct oversight of care to support patient and staff needs and serves as a role model and leader in upholding institutional priorities, policies, and practices. This position functions as the first-line supervisor to staff, supports clinical capacity and timely throughput, and contributes to staff development, performance management, quality, and patient safety initiatives. The position is 40 hours per week, Monday through Friday, at Dartmouth Hitchcock Medical Center and Clinics in New Hampshire. Dartmouth Health describes its setting as a nationally recognized academic medical center in the Upper Valley, with rural and suburban housing options and access to regional outdoor and educational amenities.

Requirements

Graduate from an accredited nursing program.
Bachelor of Science in Nursing (BSN) required at the time of hire.
At least 2 years of progressive responsibility within an acute care setting.
Obtain and maintain clinical competencies within the assigned unit.
Excellent written, verbal, and computer skills.
Demonstrated problem-solving, leadership, communication, fiscal responsibility, and teamwork abilities.
Ability to work effectively with employee groups, patients, and patient families.
Licensed Registered Nurse with New Hampshire eligibility.
Basic Life Support (BLS) upon hire and maintained thereafter.
Advanced Cardiac Life Support (ACLS) upon hire.

Nice To Haves

Specialty certification preferred.

Responsibilities

Collaborate with staff and assist with operations as the first-line supervisor; provide direct assistance or connect staff with appropriate resources.
Participate in staff performance management, including coaching, preparing performance evaluations, and initiating disciplinary action when appropriate.
Work with staff to facilitate patient flow and optimize clinical capacity, including determining when and how to adjust staff schedules for clinical coverage.
Facilitate timely patient throughput to optimize organizational clinical capacity.
Perform service recovery to promote patient and employee retention and respond to staff and patient/family needs.
Address conflicts and assist or mediate discussions to maintain smooth operations.
Participate in institutional quality and patient safety improvement initiatives, committees, and projects.
Develop, plan, coordinate, and evaluate orientation for new staff.
Collaborate with the leadership team to assess and evaluate department staff clinical competence.
Perform other duties as required or assigned.