Registered Nurse (RN) - Support Nurse-Onsite

Hospice of the Western Reserve•Ashtabula, OH

1d•Onsite

About The Position

Reserve Care (formerly Hospice of the Western Reserve) is seeking a Registered Nurse (RN) - Support Nurse to join their team. This role will facilitate the organization's efforts to relieve suffering, enhance comfort, promote quality of life, and foster choice for patients and families facing advanced serious illnesses. The practice is grounded in competent clinical knowledge and focuses on clinical practice, education, and collaboration within palliative and hospice care. Reserve Care operates with a mission to celebrate individual worth, relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care, and support effective grieving. They are committed to their employees, emphasizing core values of Compassion, Excellence, Equality, Integrity, Service, and Stewardship.

Requirements

Maintains a current Registered Nurse license in the state of Ohio.
Minimum of two years’ experience in hospice and palliative care preferred.
Must be flexible and have problem-solving skills, prioritize and demonstrate health coping strategies.
Ability to demonstrate excellence in written and oral communication.
Knowledge of hospice and palliative care clinical standards of practice, policies, and procedures.
Ability to practice in accordance with Reserve Care clinical standards of practice, policies, and procedures.
Ability to establish and maintain collaborative working relationships with Reserve Care employees, community, and healthcare providers.
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation.
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics, and professionalism.

Nice To Haves

Minimum of two years’ experience in hospice and palliative care.

Responsibilities

Uses the nursing process to gather information, assess, plan, implement, and evaluate patient care, addressing unique physical and emotional needs, with resources like handouts and videos available.
Establishes and maintains communication and collaboration with the interdisciplinary team and patient’s primary physician regarding patient condition and plan of care.
Anticipates needs to ensure exceptional patient-centered care.
Completes phone follow-up with patients who have called in over the weekend or after hours.
Completes phone calls from the care solutions center by fielding incoming nursing-based calls throughout the day.
Completes phone follow-up with patients who have been discharged from the hospital.
Provides phone support including questioning and noting medication changes, increased care needs, and/or changes in condition following hospitalization, verifying the next nurse visit or requesting an earlier visit as needed.
Communicates referral criteria based on physical symptoms, functional/cognitive changes with patients/families and refers to hospice level of care when needed.
Coordinates care within the agency, between transdisciplinary team members, and with external partners.
Ensures documentation is consistent with Reserve Care’s guidelines and paints a clear picture of the conversation and outcome of the call.
Contributes to and follows the plan of care in alignment with patient/family goals, collaborating with the primary nurse, social worker (SW), HNAS, SCC, and other primary team members.
Complies with program practices and guidelines in all interactions with team members, patients, or families.
Performs chart review and determines the need for an earlier visit by the primary nurse, maintaining a spreadsheet with assigned information.
Makes phone calls to patients/families as directed by the team for follow-up on medication changes, upcoming address changes, training needs, etc.
May participate in transdisciplinary team conferences, offering insights on patients discussed or those needing discussion based on phone support.
Educates and trains patients and families on applicable areas of hospice care, such as interventions for symptom management within the scope of practice.
Empowers patients and families to identify goals of care.