About The Position

The Registered Nurse (RN) Quality Specialist guides the department in improving clinical effectiveness and complying with state and national evidence-based quality indicators. The role serves as an expert on clinic quality initiatives, monitors changes at the national and state levels, and may lead quality improvement initiatives across ambulatory settings. The specialist works with vendors and internal teams to ensure accurate data abstraction and submission, conducts quality reviews, develops improvement strategies, and provides education on performance improvement and best practices. The role also collaborates with organizational and department leaders on quality projects, validates changes and outcomes, and serves as the system liaison for ambulatory quality matters.

Requirements

  • Active Registered Nurse (RN) license in the state of practice, required upon hire.
  • Ability to work the specified hours.
  • Ability to perform essential job functions, including adequate visual acuity and effective communication, hearing, understanding, and distinguishing speech and other sounds.
  • Commitment to Avera’s mission, vision, core values, and social principles.
  • Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE).

Nice To Haves

  • 1–3 years of nursing experience in a clinical setting.

Responsibilities

  • Serve as the expert on clinic quality initiatives and stay current on national and state changes.
  • Lead quality improvement initiatives in ambulatory settings, as needed.
  • Work with vendors to ensure data is accurately abstracted and submitted according to vendor protocols.
  • Coordinate submission plans with IT, fiscal, and medical records teams as required.
  • Conduct quality reviews to identify concerns, improvement opportunities, and trends.
  • Create process improvement strategies related to quality matters.
  • Conduct in-services and outreach education on performance improvement and best-practice implementation, as needed.
  • Educate staff and physicians on federal and state quality projects and outcomes in collaboration with organizational leadership.
  • Meet submission timelines and ensure validation scores comply with national requirements.
  • Participate in validation processes, ensure necessary changes are implemented, and measure their success.
  • Ensure appropriate tools, such as forms and worksheets, are developed and available to help staff comply with federal and state quality requirements.
  • Collaborate with department leaders to ensure quality components are captured for data collection and help resolve collection or benchmark issues.
  • Act as the system liaison for ambulatory quality matters.
  • Maintain confidentiality and work effectively with team members while coordinating workflow.
  • Comply with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA requirements.

Benefits

  • PTO available from day one for eligible hires.
  • Up to 5% employer matching contribution for retirement.
  • Career development with hands-on training and mentorship.
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