About The Position

Lehigh Valley Health Network (LVHN) is a nationally recognized, forward-thinking health network, consistently ranked among the "Best Hospitals" by U.S. News & World Report and honored with the Magnet(tm) distinction for nursing excellence. Several of its hospitals received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, highlighting LVHN's commitment to teamwork, compassion, and technology in delivering exceptional health care. The LV HOME CARE AND HOSPICE ON CALL REGISTERED NURSE (RN) HOME CARE position provides clinical support and assists in the coordination and delivery of patient care services during or after normal business hours. This role involves performing data/order entry, clinical record reviews, and other clinical tasks related to patient care, and planning, organizing, and directing care in collaboration with the interdisciplinary team to meet the needs of the patient and family in their homes and communities.

Requirements

  • Specialized Diploma NLN approved/accredited nursing program
  • 1 year recent experience providing direct care in a healthcare setting
  • Demonstrates knowledge and ability to care for patients based on the population served.
  • Demonstrates good critical thinking skills and sound clinical judgement.
  • Demonstrates analytical and problem-solving skills.
  • Ability to perform duties with accuracy and attention to detail.
  • Demonstrates excellent written and verbal communication skills.
  • Demonstrates excellent customer service skills.
  • Demonstrates team behaviors and ability to work independently.
  • Demonstrates ability to multitask and work with multiple interruptions and adapt to changing priorities.
  • Demonstrates evidence of competency as per department/unit specific competency assessment criteria.
  • Demonstrates excellent time management and organization, and prioritization skills to manage workload.
  • Demonstrates proficiency in basic computer skills.
  • Knowledge of agency and network clinical policies, procedures, and resource materials.
  • Ability to facilitate difficult and complex conversations related to goals of care.
  • BLS - Basic Life Support AHA - American Heart Association Within 30 Days
  • RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
  • DL - Driver's License_PA - State of Pennsylvania Upon Hire or DL - Driver's License_NJ - State of New Jersey Upon Hire
  • Successful completion of Home Health/Hospice orientation
  • Proof of car insurance at PA or NJ state minimum requirements
  • Access to reliable automobile

Nice To Haves

  • Associate’s Degree Nursing or Bachelor’s Degree Nursing
  • 1 year home health/hospice experience
  • 1 year nursing experience in a clinical office setting or phone triage/on call responsibilities
  • AMB-BC- Ambulatory Care Nursing-Board Certified - American Nurses Credentialing Center within 3 Years
  • CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association within 3 Years

Responsibilities

  • Performs telephone triage for patients calling during or after hours utilizing critical thinking skills and sound clinical judgement
  • Performs assessments of patient status, provides direct nursing care, and addresses immediate needs related to physical, psychosocial, and environmental factors.
  • Provides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning.
  • Performs data/order entry, clinical record reviews and other clinical tasks related to the provision of patient care.
  • Provides hand-off communication to RN covering next shift, interdisciplinary team members, and/or Clinical Manager as appropriate regarding triage information, patient status updates, and patients who require a follow up visit or phone call.
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