Hybrid Registered Nurse (RN) Clinical Field Staff Liaison

Summa Health At Home and Hospice•Akron, OH

1d•Hybrid

About The Position

The Hybrid Registered Nurse (RN) Clinical Field Staff Liaison provides support and acts as a resource to clinicians in the field. This role assists in monitoring compliance, quality, and the safe delivery of services by following a clinical process set by clinical management. The position requires the RN to be responsible for all practices and duties within the scope of practice as outlined by the state. The schedule is Monday-Friday 8:15 AM - 5:00 PM, with the possibility of covering vacation for weekend liaisons. After 90 days of training, the schedule alternates between working 3 days at home and 2 in the office, and then 2 days at home and 3 in the office.

Requirements

Registered Nurse with current license in the state of employment.
Compact licensure, for states that participate, is required to be obtained within first 30 days of employment for additional support in all ASHN affiliated agencies.
Three years of experience as an RN in an acute care setting.
Ability to effectively communicate and create positive impressions with patients, families, physicians, and co-workers.
Ability to remain calm, have patience, and be accommodating.
Compassionate and caring while working with patients.
Knowledgeable on nursing best practices.
Ability to make appropriate nursing judgments.
Ability to identify a situation and handle it with the best possible solution.
Detail-oriented and observant.
Disciplined style of work ethic with the ability to prioritize and be timely.
Ability to follow directions and work as a team member.
Knowledge of MS Office applications including Word, Excel, PowerPoint, and Outlook.
Valid driver’s license and auto insurance with your name as a listed driver.

Nice To Haves

Minimum one-year home health experience is preferred.

Responsibilities

Serve as a resource for field staff, referral sources, physicians, patients, and their families pertaining to clinical issues and/or concerns.
Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to manager.
Work in the field with staff and patients as needed.
Maintains positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings, and families.
Assist with monthly Case Manager, Nurse, and Therapy meetings.
Ensure Start of Care compliance.
Ensure quality and safe delivery of home health services.
Monitor Home Health Aide supervisory visits.
Focus on Outcome Monitors as assigned.
Implement quality improvement programs in the field.
Completes field visits as needed.
Participates in managing cost of good working with monitoring supply costs and visits per episode.
Knowledgeable of CFSS workflow.
Review relevant reports.
Reviews clinical documentation in accordance with agency protocol and Medicare/Federal guidelines.
Maintains active RN license in state of employment.
Participates in on-call, evening/weekend shifts and provides patient care, per agency needs.
Participates in in-service program development.
Maintains a professional appearance as a representative of the company.
Understands, implements, and practices policies and procedures for agency operation.
Other duties as assigned.