Registered Nurse (RN) Agency Supervisory | Avera @ Home Milbank

Avera•Milbank, SD

About The Position

The Registered Nurse (RN) Agency Supervisory is accountable for ensuring patient care is coordinated and managed appropriately. The role oversees day-to-day agency operations, monitors quality, teaches staff, and serves as an ongoing resource. It also provides direct clinical patient care and daily support to agency branches and alternative-site locations. The position works primarily days, with night, weekend, and holiday on-call involvement.

Requirements

Valid driver's license and insurability by the Avera Health automobile liability insurance carrier.
Active Registered Nurse (RN) license in the state of practice.
1–3 years of training or experience in health services administration, including at least 1 year of supervisory or administrative experience in home health care or related health programs.
Ability to perform the specified work hours and essential job functions, including adequate visual acuity and effective communication and hearing abilities.
Commitment to Avera's mission, vision, core values, and social principles; promote compassion, hospitality, and stewardship.
Uphold Avera's CARE standards: Communication, Attitude, Responsiveness, and Engagement.

Nice To Haves

1–3 years of hospice nursing experience.

Responsibilities

Plan and take responsibility for the day-to-day operations of the assigned agency.
Receive case referrals and review available patient information to determine home care needs.
Assign appropriate personnel to cases.
Attend hospice and home health care conferences to coordinate care and discuss interdisciplinary group involvement.
Oversee implementation and evaluation of staff in-service and continuing education programs.
Comply with accepted professional standards and principles.
Serve as an Avera liaison and develop partnerships with clinics, physicians, nursing homes, assisted living facilities, and other health care team members.
Participate in performance improvement teams and activities.
Provide input and ensure compliance with departmental policies and procedures, scope of care, safety, environmental, and infection control standards.
Promote and maintain an environment that complies with state, federal, and regulatory requirements.
Provide input for budget preparation, monitor productivity and expenses, and develop plans to correct variances.
Provide direct clinical patient care.
Provide daily support to agency branches and alternative-site locations.
Interview, hire, develop, train, and retain employees; plan, assign, and lead work; appraise performance; reward and coach employees; and address complaints and resolve problems.
Maintain confidentiality and work effectively with team members to coordinate workflow.
Follow applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA requirements.