Registered Nurse- Patient Safety Manager

Veterans Health Administration • Fort Wayne, IN

9d • Onsite

About The Position

The Patient Safety Manager (PSM) Registered Nurse serves as an advanced clinician and lead manager responsible for implementing patient safety policies and activities developed by the National Center for Patient Safety (NCPS). The role supports development, maintenance, and operation of the Veterans Health Administration’s patient safety process at the facility level and helps build patient safety systems and promote a culture of safety across VA facilities and healthcare settings.

The PSM works with staff throughout the facility, including senior management and Root Cause Analysis (RCA) team members, leaders, and recorders. The position collaborates with, trains, and directs the patient safety activities of personnel such as infection control professionals, risk managers, and quality managers. It translates patient safety policies, theories, and strategies into practice and is primarily responsible for training clinicians, managers, and relevant support personnel in patient safety and RCA processes, including associated facilities and operations such as home care.

The role maintains communication between the facility and NCPS, sharing information and lessons learned that may affect patient safety beyond the local level, and staying informed about national program changes. It also performs duties contributing to administrative management of a healthcare delivery system, applying specialized healthcare management principles and practices. The position requires leadership, detailed planning, professional communication, prioritization, deadline management, independent work, and the ability to deliver professional presentations in person, by telephone, and electronically.

This is a full-time, Monday–Friday position with a work schedule of 7:30 a.m. to 4:00 p.m. Telework is not available, and the position is not virtual. Occasional travel may be required when providing off-site training.

Requirements

• Graduate of a professional nursing program accredited by ACEN or CCNE, or meet the stated alternative education provisions for nursing graduates and bridge-program candidates.
• Current, full, active, and unrestricted registered nurse license in a U.S. state, territory, commonwealth, or the District of Columbia; the stated Graduate Nurse Technician exception may apply.
• Proficiency in basic written and spoken English.
• Meet the applicable Nurse grade and level education, specialized nursing experience, and dimension requirements described in the announcement.
• Demonstrated leadership, detailed planning, professional communication, and creative or innovative approaches to patient safety or healthcare program development.
• Ability to organize priorities, meet deadlines, work independently, and deliver professional presentations.
• Ability to work effectively in stressful situations and shift priorities according to organizational needs.
• U.S. citizenship is required unless appointment of a non-citizen is permitted under VA policy.
• Pass required pre-employment screening, including urinalysis for applicants selected for testing-designated positions, background/security investigation, and physical evaluation or examination.
• Participate in the seasonal influenza vaccination program and complete required onboarding and application documentation.
• Meet Selective Service registration requirements if applicable.

Responsibilities

• Lead and implement facility patient safety policies and activities developed by the National Center for Patient Safety.
• Support the development, maintenance, and operation of the VHA patient safety process at the facility level.
• Help build patient safety systems and promote a culture of safety within VA facilities and healthcare settings.
• Work with facility staff at all levels, including senior management, Root Cause Analysis team members, team leaders, and recorders.
• Collaborate with, train, and direct patient safety activities of infection control professionals, risk managers, quality managers, and other personnel.
• Translate patient safety policies, theories, and strategies into action within complex healthcare relationships.
• Train clinicians, managers, and relevant support personnel in patient safety and Root Cause Analysis processes at the facility and associated operations, including home care.
• Maintain clear communication between the facility and the National Center for Patient Safety, sharing relevant information and lessons learned and communicating national program changes.
• Perform duties that contribute directly to administrative management of a healthcare delivery system.
• Plan and organize priorities, meet deadlines, work independently, and provide professional presentations in person, by telephone, and electronically.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year, consisting of 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k), with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree