Registered Nurse Patient Nurse Navigator-Levine Children's Pediatric GI IBD
About The Position
This role is for a Registered Nurse Patient Nurse Navigator in the Levine Children's Pediatric GI IBD department at Carolinas Medical Center. The position is full-time, 40 hours per week, Monday through Friday. The Nurse Navigator will coordinate patient care from diagnosis through their entire care journey, acting as a patient advocate and liaison to ensure patients and families receive necessary resources and services. Responsibilities include educating patients and families about diagnosis, treatments, support services, financial issues, community resources, survivorship, and follow-up care. The role involves contacting newly diagnosed patients, assessing their emotional and social needs, identifying barriers to care (like insurance or transportation), referring to resources, identifying trends in patient care barriers, conducting service recovery, and being responsible for patient satisfaction.
Requirements
- Completion of an accredited or approved program in nursing
- BSN Degree Required
- Current licensure to practice as a Registered Nurse in the state in which one works required.
- Oncology experience required.
- Certification in the appropriate specialized field within 2 years of being in the position required.
- Excellent communication skills
Nice To Haves
- MSN Preferred
Responsibilities
- Coordinate the patient's care to increase the efficiency and quality of care that is delivered to the patient.
- This role will start with the time of the patient's diagnosis and will continue through the patient's journey throughout their care.
- Will be the patient advocate and care for them in a highly supportive and personal manner and also will serve as a liaison to ensure that patients and families receive resources and services as needed.
- Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
- Contacts every newly diagnosed patient at the time of the diagnosis.
- Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
- Identifies trend barriers to patient expedient care and will conduct service recovery as needed.
- Responsible for patient satisfaction.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
