Registered Nurse Patient Navigator

Baylor Scott & White Health•Austin, TX

1d•Onsite

About The Position

BSW Austin Oak Hill Medical Center Expanding! Baylor Scott & White Medical Center – Austin is entering an exciting period of growth as we expand key service lines to better serve the Greater Austin community. This includes the development of a new cardiac catheterization (cath) lab, expanded imaging services, and a new breast imaging and mammography center, along with enhancements across the campus. To support this growth, we are hiring ahead of phased openings to build and prepare our teams in advance. Start dates will vary by role and specialty as departments come online throughout 2026. This is a unique opportunity to be part of a growing program, helping shape workflows, build strong team culture, and support the launch of new services in a dynamic and evolving environment. Job Title: Patient Navigator RN Status: Full Time Shift: Day Mon-Fri 8a-5p Start Date Range: July 2026

Requirements

A Bachelor's degree.
At least 3 years of relevant experience.
Registered Licensed Nurse.
Basic Life Support (BLS) certification (or willingness to obtain within first 30 days).

Nice To Haves

Exceptional abilities in guidance, decision-making, and delegating tasks.
Understanding of care coordination, resource allocation, and usage management.
Proficiency in managing patient care and conducting patient assessments.
Excellent communication skills. Ability to interact with doctors, nurses, patients, families, and community representatives comfortably.
Capabilities to track, evaluate, and document a patient's progress in compliance with their care plan.
Proficiency in aiding patients to access resources within the community.
Collaborative skills to work in tandem with both internal and external medical personnel, partnerships, and organizations.
Adaptability to assess, adjust, and respond calmly to changes and crisis situations.
Discretion in maintaining patient confidentiality in accordance with all relevant policies and regulations.

Responsibilities

Ensure smooth patient care coordination.
Assess patient needs and help plan, implement, and evaluate healthcare with the medical team.
Work autonomously and with the team.
Serve as advocate, teacher, and coordinator for patients.
Care for patients in all aspects by evaluating their health based on doctor's orders and creating a healthcare plan.
Schedule outpatient tests for diagnosis, stay in touch with the healthcare team.
Visit doctors often, support patient-office communication.
Collaborate with healthcare professionals for optimal patient care.
Conduct follow-ups every 3 months and 1 year.
Maintain up-to-the-minute and comprehensive nursing records, also updating patient details in the Patient Navigator database.
Attend case conferences to expand your knowledge.
Participate in community service events.
Work together on improvement projects to enhance service for patients, families, and the healthcare system.
Welcome patients and families, offer facility details, directions, and general information.
Assist in guiding patients and families through the hospital, especially to hard-to-find places.