Registered Nurse - Palliative Care Clinical Director

UnitedHealth Group•Tucson, AZ

1d•Hybrid

About The Position

Explore opportunities with Casa de la Luz Hospice Palliative Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Palliative Care Clinical Director, you will be responsible for the operational leadership, supervision, provision, and documentation of the palliative care interdisciplinary team in accordance to Federal and State regulations. You will provide clinical leadership in conjunction with and under the auspices of the palliative care service medical director to achieve consistent high-quality patient care, outcomes, and satisfaction. Coordinates and completes assigned duties to support effectively the immediate and long-range objectives of the company. Enhances profitability and sustainability of the agency. Recruits, retains and manages an effective and efficient clinical team. Facilitates and participates in interdisciplinary team meetings, in-services, committees, quality improvement, and other meetings. Reviews and recommends changes in policies, procedures, and forms. You will also manage the clinical interdisciplinary team including Palliative Care NPs, RNs, Social Workers, Chaplains, and office staff. Assists the medical director as needed.

Requirements

Active RN license in state of practice
2+ years clinical experience
Experience collaborating in an interdisciplinary team environment
Valid driver’s license, valid vehicle insurance, and access to dependable transportation (vehicle or public transportation)

Nice To Haves

Current CPR certification or ability to obtain with in 90 days of employment
Hospice or palliative care certification
Hospice or palliative care experience
Clinical experience in the home environment
Leadership experience (finance, budget, community resources, quality outcomes, customer service, growth, and team building)
Knowledge of palliative care and ability to communicate professionally with referral sources, healthcare partners, and colleagues regarding disease trajectory, clinical assessment, and appropriate interventions (including physical, psychosocial, and spiritual needs)
Demonstrated independent problem-solving, sound judgment, and ability to manage office staff, clinical professionals, and providers
Demonstrated ability to balance workload and prioritize multiple tasks while maintaining a positive, service-oriented leadership approach
Ability to shift focus throughout the workday and handle sensitive issues with thoughtful prioritization of action and outcomes

Responsibilities

Lead day-to-day palliative care operations, coordinating referrals and care management workflows to support timely, high-quality service delivery
Coordinate patient care communication and interdisciplinary collaboration (including scheduling/facilitating IDG meetings) to ensure continuity of care
Oversee clinical documentation and required reporting (referrals, visit notes, transfers/discharges, events), ensuring accuracy and compliance
Coordinate and support the palliative plan of care in partnership with the Medical Director/NPs; collaborate with patients/families, providers, and the interdisciplinary team to achieve goals
Conduct patient visits as needed; assess patient needs, document condition, and escalate unaddressed needs to the physician/NP promptly
Provide team leadership, staffing support, onboarding/orientation, training/in-services, and performance management; participate in QAPI and drive follow-up on action plans
Support operational/financial stewardship, including scheduling/resource optimization, coding/billing oversight, and partnering on budget and performance goals