Registered Nurse Navigator - Cancer Center Exams - 8 Hour Days

Cedars-Sinai Medical Center•Los Angeles, CA

1d•Onsite

About The Position

The Samuel Oschin Cancer Center, nationally ranked by U.S. News & World Report, treats over 60 types of cancer, with a team of experts creating individualized treatment plans. The center's outpatient infusion center provides chemotherapy and supportive services, including private rooms for longer treatment sessions. This Registered Nurse Navigator role is responsible for coordinating patient care throughout the entire treatment continuum, from initial referral to follow-up. The Nurse Navigator acts as a consistent point person for high-risk patients, collaborating with an interdisciplinary team and serving as a patient advocate. Key aspects include educating patients and caregivers on options, facilitating informed decision-making, and empowering them to participate in their care plan. The role involves establishing, coordinating, and revising supportive care plans based on patient needs and values, and actively advocating for patients and caregivers. The Nurse Navigator also contributes to the development of guidelines, protocols, and performance improvement activities, and works with the Patient Advisory Council to implement educational programs for patients and the community. Reporting to the Executive Director, this position is crucial for program growth, ensuring excellent patient and family-centered care, and maintaining continuity of care.

Requirements

Bachelor of Science in Nursing required
Current, unrestricted California RN license required
Professional Certification in area of specialty required within one (1) year of hire
A minimum of 3 years of nursing experience in an acute care setting (transplant, cancer)

Nice To Haves

Experience with program development and implementation of navigator programs preferred

Responsibilities

Coordinate care for patients throughout the continuum of treatment, from initial referral to follow-up care, serving as a consistent contact or point person for high-risk patients.
Collaborate and operate as a member of the interdisciplinary team, serving as a patient advocate throughout the patient care process.
Provide necessary education and information on available options, the informed decision-making process, and realistic goal setting to empower the patient/caregiver to actively participate in their plan of care.
Establish and coordinate a supportive care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs and values.
Keep patient/caregiver involved in the plan and moving toward self-directed care.
Review, evaluate and revise the plan of care for appropriateness on an ongoing and timely basis.
Advocate for the patient/caregiver.
Participate in the development of guidelines, protocols, pathways, and other performance improvement activities as it relates to patient care.
Work in concert with the Patient Advisory Council to coordinate, implement, and evaluate educational programs/projects for patients and the community at large.
Be responsible for the growth of the programs associated with areas of responsibility and assurance of excellent patient and family centered care as well as continuity of care.
Establish and revise the plan of care for appropriateness on an on-going and timely basis as directed by the patient’s care team.
Assist in the development of a comprehensive diagnostic/treatment plan related to the patient's needs, through interdisciplinary input and attendance at weekly meetings.
Coordinate patient care activities and management of clinical data throughout all phases of patient care from initial referral to follow-up.
Arrange for clinical services, evaluate clinical data, participate in clinical/patient rounds, and triage clinical questions/concerns to the appropriate members of the interdisciplinary team.
Develop, coordinate, implement and evaluate educational programs/projects for patients/caregivers, nursing staff and assigned members of the support staff.
Serve as a preceptor for other coordinators.
Provide educational sessions for patients/caregivers and other clinical staff throughout the Medical Center as appropriate.
Demonstrate clinical competence in the assessment and intervention for patient, family, or significant other requiring emotional support, coping support and care for significant life changes.
Coordinate support services within the health system and community to meet patient/family needs.
Provide leadership in developing standards of care for patients undergoing new therapies, demonstrate knowledge and follow the approved protocol for specialized nursing care.
Track volume of referrals and transports, measure outcomes.
Actively work to increase the number of outpatient and inpatient referrals, procedures, and patient participation in various clinical and research programs and outreach activities.
Consult with physicians and other health care professionals as indicated regarding patient care issues and quality of care issues related to patients.
Support the leadership and clinical teams by providing progress reports on patient care, local partnerships, and other quality measures.
Actively participate in quality improvement measures and projects as requested and directed.
Recommend, develop, and implement policy/protocol revisions and performance improvement activities based on current standards.
Utilize a systematic approach to assess educational needs in collaboration with all levels of nursing and medical personnel and evaluate the effectiveness and efficiency of educational programs.
Collaborate throughout the Cedars-Sinai Health system (CSHS) in initiating and implementing educational programs.
Independently coordinate patient programs, projects and events with Nursing, medical center departments and communities across the health care continuum.
Serve as a resource and consultant for educational programs throughout the Cedars-Sinai Health System.
Establish, coordinate and continuously evaluate supportive care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs and values.
Promote/facilitate research by facilitating inter and intra-departmental research, promoting collaborative research and utilizing education and clinical research findings to design/revise education programs throughout the Cedars-Sinai Health System.
Actively work to create new transfer agreements with local hospitals, work to build new referral relationships with key physician groups and hospitals in Southern California.
Coordinate and collaborate with other Nurse Navigators in various divisions and departments to effectively coordinate care of all identified patients.
May represent the Medical Center at regional and national meetings/conferences.
Perform all other duties as assigned.
For Breast Center: Call new patients in advance, meet them at consult and provide education in regards to surgery.
For Breast Center: Be the “point persons” to call for patient questions pre and post-op surgery.
For Breast Center: See patients at their first post-op visit and not beyond unless the patient has complex needs.
For Breast Center: Attend multidisciplinary breast tumor board.
For Bone Marrow Transplant (BMT): Schedule all pre-testing for BMT patients prior to their transplant.
For Bone Marrow Transplant (BMT): Provide extensive education and see them prior to their admission for transplant.
For Cancer Center: Call new patients in advance of their consult, see them at consult, provide support, education, ensure referrals are done (i.e. radiation), see patient on first day of their chemo and call them 24-48 hours after their first chemo.
For Cancer Center: Hand-off to the practice RN who follows them throughout their continuum of care.
For Cancer Center: Provide referrals to nutrition, social work and attend weekly interdisciplinary meetings.
For OBGYN and Pediatrics: Work collaboratively with departments’ administrative staff to develop, manage, and produce all paper and electronic mailings, additional marketing collateral material and newsletters (where applicable) for the departments.
For OBGYN and Pediatrics: Create easy-to understand and informative patient brochure/pamphlets and webpages about OBGYN and Pediatrics and their cutting edge technology, programs and research studies, electronic communication.
For OBGYN and Pediatrics: Participate in the development of workflows, communication and education for administrative and clinical staff involved in transport, grand rounds etc. as needed with the Departments of OBGYN and Pediatrics leadership teams.
For OBGYN and Pediatrics: Include in plan: targeted regions, targeted hospitals, targeted patient populations/procedures/surgeries, timeline, and goals for performance.
For OBGYN and Pediatrics: Work with CSHS physicians and nurses to develop educational programs for other hospitals in coordination with Pediatrics department and Nurse Navigator/Associate Directors.
For OBGYN and Pediatrics: Establish new transfer relationships between CSMC and outside hospitals.
For OBGYN and Pediatrics: Collaborate with Client Services to ensure referral process is followed.
For OBGYN and Pediatrics: Attend and represent OBYN and Pediatrics in CME programs, symposia and community programs associated with CSMC and/or perinatal health.
For OBGYN and Pediatrics: Attend and participate in simulations as indicated and requested to improve quality improvement processes.
For OBGYN and Pediatrics: Meet with inpatient and outpatient leadership teams to provide updates, participate in leadership growth and development programs and coordinate leadership needs.
For Perinatal: Maintain the operations of the Maternal Transport Programs, and weekly perinatal interdisciplinary meeting.
For Perinatal: Oversee service agreements between CSMC and transportation vendors for proper communication of billing and revenue for CSMC and potential hospital partners.
For Perinatal: Coordinate enrollment to OBGYN and Pediatric research studies available to patients being transferred to CSMC.
For Perinatal: Transition current transfer agreements to transport agreements as appropriate.
For Perinatal: Cultivate existing relationships with hospitals with existing transfer agreements with CSMC by assessing educational needs and scheduling regular visits (with or without faculty).
For Perinatal: Provide timely patient follow-up reports for referring hospitals and providers.
For Perinatal: Ensure all necessary and required information and documentation is available for hospital transport partners (collaborate with clinical teams as needed).
For Perinatal: Ensure and report out on a system/process to measure success and growth of programs (visits, procedures, surgeries etc.).
For Perinatal: Develop and implement strategies that will maximize synergies, and thus, referrals among hospital partners.
For Perinatal: Manage the Telemedicine service agreements currently in place between CSMC and Telemedicine vendors and ensure revenue stream for CSMC to telemedicine activities.
For Perinatal: Facilitate with the Transfer Center the referral and transfer of patients requiring higher level of care into CSMC.
For Perinatal: Coordinate and participate in teaching opportunities for clinical staff of referring hospitals.
Collaborate to problem solve and make decisions to achieve desired outcomes.
Establish effective working relationships with cross-functional team(s).
Share knowledge, time and expertise to assist other members of the team.
Ensure practices and procedures are inclusive of interpersonal and cultural diversity.
Identify and respond appropriately to both internal and external customer needs utilizing available resources.