Registered Nurse IV Nurse Supervisor (4657)

LIFELONG MEDICAL CARE•San Pablo, CA

2d•Onsite

About The Position

LifeLong Medical Care has an exciting opportunity for a RN IV Nurse Supervisor to join our multi-disciplinary team providing primary care services at our Brookside San Pablo Health Center. The ideal candidate must have a commitment to providing high quality primary care for complex patients, dedicated to building a collaborative team model of care, and experience working with behavioral health diagnoses. Under the general supervision of the Regional Medical Director and Center Director, with clinical guidance of the Sr Director of Clinical Care Teams, the Nurse Supervisor is responsible for providing clinical care, administrative structure and overseeing the work of Registered Nurses and Medical Assistants within the health center. The nurse will participate in telephonic and in person patient triage, education and counseling, participating in the ongoing education of the care team and collaborating with medical providers to maximize quality of care for our patient populations as well as nurture professional development of RN’s and MA’s. We offer ongoing education and collaboration with medical and behavioral health providers to ensure optimal health outcomes for our patient populations. If you are looking for an exciting and fulfilling career in a supportive and innovative work environment, this is the perfect opportunity for you. At LifeLong Medical Care, we're dedicated to providing high-quality, compassionate care to underserved populations. If you're looking for a fulfilling career where you can make a real impact in people's lives, we encourage you to apply to be a part of our dynamic and compassionate team. Join us in our mission to provide comprehensive healthcare to underserved populations. Apply now to be a part of our team at LifeLong Medical Care. About us: As a Federally Qualified Health Center in Northern California with over 50 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. LifeLong Medical Care provides high-quality care for medical, dental, and behavioral health needs as well as social services to underserved people of all ages; creates models of care for the elderly, people with disabilities and families; and advocates for continuous improvements in the health of our communities across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from the hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.

Requirements

Current and valid California Registered Nurse license and BLS.
Proficient in Microsoft office suite.
Electronic health records, EPIC preferred.
2 years’ nursing experience.
Current CPR certification.
Minimum one-year experience in community health as an RN.
Knowledge of nursing and medical practices, procedures, regulations, and guidelines pertaining to patient care.
Knowledge of theory, methods and techniques required for rendering patient care.
Ability to seek direction/approval from supervisor on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Experience working with diverse patients including the homeless population, disabled persons, and individuals with co-occurring disorders.
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.

Nice To Haves

EPIC preferred.

Responsibilities

Providing clinical care, administrative structure and overseeing the work of Registered Nurses and Medical Assistants within the health center.
Participate in telephonic and in person patient triage, education and counseling.
Participating in the ongoing education of the care team and collaborating with medical providers to maximize quality of care for our patient populations.
Nurture professional development of RN’s and MA’s.
Learning Lifelong-wide approved standardized procedures; reviewing standardized procedures with RN’s; supervise implementation of standardized procedures.
Regular teaching for RN’s regarding specialized topics such as chronic care management, wound care, triage of urgent concerns, motivational interviewing, lifestyle counseling based on LifeLong accepted evidence based practice.
Developing protocols for common abnormal labs for further work-up prior to provider review.
Regular trainings for medical assistants regarding healthcare maintenance screenings, vaccine schedules, blood pressure readings, and other tests performed by MAs.
Quality improvement oversight for MA’s, including Tableau workplaces.
Mentoring for RN and MA specialized projects.
Providing clinical oversight for triage team: develop protocols for triage to refer to appropriate clinical staff for patient concerns.
Represent the clinic at LifeLong-wide RN supervisor meetings to address clinical concerns, content areas for education and implementing new protocols.
Coordinate with Director of Nursing to provide feedback on staffing needs, clinical workflows, and support organization-wide innovation projects as assigned by DON.
Serve as back up for triage team and ensure timely response to clinical needs when a team member is absent (including triage assistant, MAC, RN).
Monthly meetings with RNs to discuss workflows.
Daily RN schedule, including which RNs are designated for walk-ins, new patient evaluations, medication refills, and task box.
Advocate on behalf of the RN/MA staff to providers and receive feedback about the clinical performance of RN/MAs from provider level staff.
Monitoring the timely and appropriate completion of tasks by RNs.
Delegation of tasks among RNs.
Follow up on incident reports to improve safety and patient care within the clinic.
Provide oversight and act as a resource for point of care testing and maintenance, medication stock inventory and appropriate stocking of clinical supplies including emergency kits.
Work closely with the Center Manager to ensure the site is adequately stocked and prepared for emergencies and/or disasters.
Upon hire, annually and as needed: evaluation of core competencies for individual RNs.
Regular evaluation of core competencies for individual MAs, and supervision of MA workflows for healthcare maintenance, vaccinations, and other quality improvement measures.