Registered Nurse, Home & Virtual Care

Daymark Health•Grand Rapids, MI

5d•$90,000 - $110,000•Hybrid

About The Position

As a Registered Nurse at Daymark Health, you will be a key member of an integrated Care Team, which includes a Nurse Practitioner, Health Partner, Enrollment Specialist, and Social Worker. You will deliver hands-on, compassionate care directly in patients’ homes and through virtual platforms. You will provide triage, case management, and care navigation for oncology patients, many of whom have additional comorbidities. Your primary focus is delivering direct clinical care in the home: administering treatments, managing symptoms, conducting assessments, and being a trusted, present resource for patients and their families during one of the most challenging times of their lives. You will also support patients through virtual platforms and help them access Daymark’s services and support.

Requirements

Bachelor of Science Degree in Nursing is required.
Unrestricted registered nurse (RN) compact licensure in MARKET.
At least 3 years of nursing experience.
Some prior experience in home care strongly preferred.
Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are a plus.
Strong Clinical Skills: Comfortable administering IV fluids, accessing ports when needed, and conducting point of care testing.
In-Home Care Competency: Comfortable and effective working independently in patients’ homes, exercising strong clinical judgment without immediate on-site backup.
Organizational & Technology Skills: Excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation. Comfortable using Slack, Zoom, Google Suite, and EHR systems.
Strong relational skills: Effective listener and communicator with the ability to establish rapport and work effectively with diverse populations including health care providers, clinical staff, patients, and family members.
Bias to action: Identify and prioritize initiative’s needs and do what it takes to ensure that urgent and important needs are acted on immediately.
Patient-Centric Approach: Prioritize the patient experience and demonstrate a deep commitment to Daymark's mission.
Able to work in-person in Grand Rapids, MI.
Adaptability: Comfortable with change and ambiguity and have a proven track record of success in dynamic environments.
Basic Life Support (BLS) certification.
Compliance with Daymark's Employee Vaccination and Testing policy.
Reliable personal vehicle and proof of a valid driver's license for roles requiring in-home visits.

Nice To Haves

Experience in oncology, palliative, or hospice care is a plus.

Responsibilities

Deliver In-Home Clinical Care: Administering IV fluids, accessing ports, conducting point-of-care testing, and managing acute and chronic symptoms.
Provide Urgent Clinical Support: Triage urgent needs from patients, escalations to a home visit or to our Nurse Practitioners. Offer consultative clinical guidance and help patients navigate critical moments in their care.
Support Patients Across the Full Care Continuum: Provide comprehensive clinical support from active treatment through survivorship or end-of-life care.
Proactively Address Patient Needs: Quickly identify and act on patient needs: symptom management, nutritional support, discharge planning, and provider referrals.
Address Social Determinants of Health: Partner with non-clinical Care Team members to resolve barriers like food insecurity and transportation that affect patient outcomes.
Master Daymark Systems: Become familiar with Daymark's systems, tools, technology, and partners.
Build Trusting Relationships: Establish strong, trusting relationships with patients and their care networks by prioritizing empathy and active listening in every interaction.
Adhere to Operational Standards: Follow Care Team policies, procedures, and documentation standards, contributing to operational efficiency and maintaining high-quality care with comfort.