VCU Health is seeking authentic, passionate and inspiring candidates for our virtually-enabled Hospital at Home and Remote Patient Monitoring programs. Housed in the health system’s Continuum Integration Center in north Richmond, this exciting opportunity offers innovation, professional growth, and opportunity to be a part of an already incredible team. Located in contemporary offices on Richmond’s Northside, this on-site position will support the continued growth and development of a robust VCU Health at Home strategy that offers 24/7 virtual and telephonic nursing care for: Hospital at Home program (inpatient care in the home) Transitional remote patient monitoring (30-day post discharge program) Ask-A-Nurse triage for both high-risk ambulatory and post-discharge patients across VCU Health System Hospitals (inbound phone triage support) The focus of the position is: To ensure quality virtual nursing, triage, and coordination of care for both acute and post-acute patients throughout the VCU Health System. To ensure quality patient care across the continuum, reduce avoidable readmissions, and improve outcomes for both acute inpatients and the highest risk discharged individuals from VCU Health System. To provide quality acute/inpatient level of virtual support to the visiting healthcare team including triage of calls, virtual medication administration, virtual visits, telephone outreaches, education, and escalation of services both clinical and non-clinical. To ensure acute inpatient individuals are receiving appropriate services during their Hospital at Home stay including but not limited to therapy, food, consultative, mobile imaging, labs, and medical equipment. To provide high level nursing care through the ability to perform phone triage and intervene or escalate appropriately using critical thinking skills for both inpatients and complex adult and/or geriatric patient populations. To ensure patients and/or caregivers are confident and comfortable in self-care management through use of virtual teach back education strategies. To ensure appropriate screening of patients in need of continuum integration services prior to hospital discharge including but not limited to transitional remote patient monitoring and telehealth virtual visits. To provide direct bedside patient education and consultation on continuum integration services as needed. To provide community resources appropriately in order to prevent un-necessary hospital readmissions by collaborating with the interdisciplinary care team such as home health or social services.
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Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree